Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberta Farias

Cambridge,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

19
19
years of professional experience

Work History

CNC Machine Operator

Macdonald Steel Ltd.
Cambridge, Ontario
03.2021 - 02.2024
  • Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
  • Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
  • Read and interpreted blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work piece.
  • Monitored machine operation to detect malfunctions or out-of-tolerance machining.
  • Loaded and unloaded machines to prevent expensive equipment issues.
  • Leveraged micrometers, verniers and gages to accurately inspect parts.
  • Read blueprints and 3D models to determine product specifications and plan operational sequences.
  • Changed out aging tools, fixtures and offsets.
  • Kept parts within close tolerances of design standards to maintain optimal quality.
  • Operated hoists, cranes and other material handling equipment to lift heavy work pieces or move loads.

CNC Machine Operator

RJB Machining Ltd.
Waterloo, Ontario
05.2020 - 02.2021
  • Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
  • Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
  • Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
  • Read and interpreted blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work piece.
  • Loaded and unloaded machines to prevent expensive equipment issues.
  • Leveraged micrometers, verniers and gages to accurately inspect parts.
  • Documented actions by completing production and quality logs.

CNC Machine Operator

JB Machining
Camb
02.2016 - 04.2020
  • Worked in a production shop, running 4-axis, 5-axis mills, and lathes.
  • Familiar with using vernier calipers, indicating a whole, touching off tools, and changing the wear pattern on tools to keep parts in tolerance.
  • Can read blueprints and drawings.
  • Responsible for deburring my parts with different tools.
  • Changed tooling and implemented tool touch-off.

Sales Associate

INL3D Ltd.
Cambridge, Ontario
01.2014 - 09.2016
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.

Laborer

MetamorphHouses Ltd.
Waterloo, Ontario
05.2012 - 11.2014
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
  • Repaired damaged drywall sections including taping joints and applying texture coats as needed.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Completed variety of physical labor tasks.

Office Administrative Assistant

Cardiac Rehab Center
Waterloo, Ontario
01.2005 - 05.2005
  • Managed database systems containing customer contact information.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Organized and maintained filing systems, ensuring accuracy and confidentiality of records.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Scheduled appointments between clients and customers and internal staff members.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Education

CNC Programing With CAD/CAM Machining

Conestoga College
Kitchener, ON
05-2016

WIST-Pre Apprenticeship Carpentry General Trades

Conestoga College
Kitchener, ON
05-2009

Health Office Administration

Conestoga College
Kitchener, ON
05-2005

Skills

  • Customer service
  • Multitasking and organization
  • Microsoft Word
  • Verbal communication
  • File management
  • Document scanning
  • Telephone reception
  • Customer engagement
  • Reception management
  • Communication skills

Timeline

CNC Machine Operator

Macdonald Steel Ltd.
03.2021 - 02.2024

CNC Machine Operator

RJB Machining Ltd.
05.2020 - 02.2021

CNC Machine Operator

JB Machining
02.2016 - 04.2020

Sales Associate

INL3D Ltd.
01.2014 - 09.2016

Laborer

MetamorphHouses Ltd.
05.2012 - 11.2014

Office Administrative Assistant

Cardiac Rehab Center
01.2005 - 05.2005

CNC Programing With CAD/CAM Machining

Conestoga College

WIST-Pre Apprenticeship Carpentry General Trades

Conestoga College

Health Office Administration

Conestoga College

Similar Profiles

CREATE PROFILE
Roberta Farias