Robert Patterson
San Leandro
Summary
Counseling professional with strong leadership skills and solid background in guiding and mentoring teams. Adept at managing client cases, providing support, and implementing effective counseling strategies. Known for fostering collaborative environments and adapting to changing needs to achieve optimal outcomes. Skilled in conflict resolution, emotional intelligence, and team development.
Overview
2
2
years of professional experience
Work History
Program Manager
Horizon Services Inc.
06.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Team Leader
Horizon Services Inc.
11.2023 - 06.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
SUD Counselor
Options Recovery Services
10.2022 - 11.2023
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Education
SUDCC Certification - Addiction Counseling
DLCAS
Apple Valley Minnesota05-2024
High School Diploma -
Lindbergh Adult School
Manteca, CA05-1985
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Individual instruction
- Team training and development
- Stakeholder communications
- Scheduling and planning
- Budgeting and resource management
- Performance monitoring
- Personnel management
Timeline
Program Manager
Horizon Services Inc.
06.2024 - Current
Team Leader
Horizon Services Inc.
11.2023 - 06.2024
SUD Counselor
Options Recovery Services
10.2022 - 11.2023
SUDCC Certification - Addiction Counseling
DLCAS
High School Diploma -
Lindbergh Adult School
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