Robert Oprisor
Laval
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Waiter
Palace Reception Hall
04.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Automotive Parts Clerk
Canadian Tire
04.2022 - 07.2022
- Monitored customer feedback closely to identify areas for improvement within the department continuously.
- Enhanced customer satisfaction by providing accurate and timely information on automotive parts availability and pricing.
- Resolved customer complaints promptly and professionally maintaining positive relationships with clients.
- Acquired extensive knowledge of various vehicle makes and models to provide accurate advice on suitable replacement parts.
- Assisted service technicians with locating necessary parts for repairs, ensuring timely completion of jobs.
- Conducted thorough research to source rare or hard-to-find components for specialized vehicles, meeting customer needs.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Stock Support
Linen Chest
08.2020 - 02.2021
- Contributed to successful project completion by working collaboratively with team members.
- Completed projects on time without sacrificing quality, consistently meeting client expectations for craftsmanship.
- Increased production efficiency through effective time management and prioritization of tasks.
Education
High School Diploma -
Ecole Saint-Maxime
Laval, QC06.2022
High School Diploma -
College Letendre
Laval, QC06.2018
Skills
- Strong multitasking
- Professional Appearance
- Strong negotiation
- Persuasion techniques
- Relationship Building
- Staff Training
- Consultative techniques
- Attention to Detail
- Customer Service
- Time Management
- Teamwork and Collaboration
- Computer Skills
- Inventory Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual
Automotive Enthusiast
Since the age of 5, my interest of vehicles, or practically any piece of machinery with four wheels has been at my highest. I have extensive Automotive knowledge when it comes to : Trends, Internal and External Mechanics, Market Following, Aesthetics and Tuning. I've owned a handful of vehicles, my most notable project being my 1991 Mazda MX-5 which I'm building to be a track specific vehicle. I've taken my pride of cars into reselling vehicles. Studying the market and analyzing which vehicles sell more than the other and for what reason. I've always taken pride into my work no matter how challenging it got. My most notable experiences with my passion have been the times where I've rebuilt my friends engine on his MX-5, and selling my first "flip" car.
Timeline
Waiter
Palace Reception Hall
04.2023 - Current
Automotive Parts Clerk
Canadian Tire
04.2022 - 07.2022
Stock Support
Linen Chest
08.2020 - 02.2021
High School Diploma -
Ecole Saint-Maxime
High School Diploma -
College Letendre
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