Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicolas Di Lillo

Laval

Summary

Dynamic leader with a proven track record at McDonald's, excelling in team motivation and strategic planning. Successfully reduced waste through effective inventory management and enhanced operational efficiency. Skilled in conflict resolution and performance management, fostering a collaborative environment that drives results and achieves operational goals.

Overview

5
5
years of professional experience

Work History

Leader

Mcdonalds
01.2025 - Current
  • Led team in achieving operational goals through effective workflow management and resource allocation.

Warehouse Worker

PHC Distribution
05.2024 - 01.2025
  • Operated forklifts and pallet jacks to safely move inventory across warehouse.
  • Conducted regular inventory checks to ensure accuracy and maintain stock levels.
  • Coordinated shipments and received deliveries, confirming order accuracy upon arrival.
  • Implemented safety protocols, reducing workplace incidents through training sessions.

Sales Associate

Rona+
10.2023 - 07.2024
  • Delivered exceptional customer service and resolved inquiries efficiently.
  • Assisted in inventory management, ensuring stock levels met demand.
  • Executed sales transactions accurately using point-of-sale systems.
  • Maintained store presentation standards through effective merchandising techniques.

Shift Leader

McDonald's
10.2020 - 10.2023
  • Supervised daily operations to ensure efficient workflow and high-quality service delivery.
  • Trained and mentored team members on operational standards and customer service excellence.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Implemented scheduling adjustments to optimize staff coverage during peak hours.

Education

Bachelor of Arts - Philosophy

Concordia
Montreal, QC
09-2028

Skills

  • Relationship building
  • Conflict resolution
  • Strategic planning
  • Motivating teams
  • Visionary thinking
  • Team building
  • Team leadership
  • Goal setting
  • Coaching
  • Performance management

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Leader

Mcdonalds
01.2025 - Current

Warehouse Worker

PHC Distribution
05.2024 - 01.2025

Sales Associate

Rona+
10.2023 - 07.2024

Shift Leader

McDonald's
10.2020 - 10.2023

Bachelor of Arts - Philosophy

Concordia
Nicolas Di Lillo