Nicolas Di Lillo
Laval
Summary
Dynamic leader with a proven track record at McDonald's, excelling in team motivation and strategic planning. Successfully reduced waste through effective inventory management and enhanced operational efficiency. Skilled in conflict resolution and performance management, fostering a collaborative environment that drives results and achieves operational goals.
Overview
5
5
years of professional experience
Work History
Leader
Mcdonalds
01.2025 - Current
- Led team in achieving operational goals through effective workflow management and resource allocation.
Warehouse Worker
PHC Distribution
05.2024 - 01.2025
- Operated forklifts and pallet jacks to safely move inventory across warehouse.
- Conducted regular inventory checks to ensure accuracy and maintain stock levels.
- Coordinated shipments and received deliveries, confirming order accuracy upon arrival.
- Implemented safety protocols, reducing workplace incidents through training sessions.
Sales Associate
Rona+
10.2023 - 07.2024
- Delivered exceptional customer service and resolved inquiries efficiently.
- Assisted in inventory management, ensuring stock levels met demand.
- Executed sales transactions accurately using point-of-sale systems.
- Maintained store presentation standards through effective merchandising techniques.
Shift Leader
McDonald's
10.2020 - 10.2023
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on operational standards and customer service excellence.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented scheduling adjustments to optimize staff coverage during peak hours.
Education
Bachelor of Arts - Philosophy
Concordia
Montreal, QC09-2028
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Visionary thinking
- Team building
- Team leadership
- Goal setting
- Coaching
- Performance management
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Leader
Mcdonalds
01.2025 - Current
Warehouse Worker
PHC Distribution
05.2024 - 01.2025
Sales Associate
Rona+
10.2023 - 07.2024
Shift Leader
McDonald's
10.2020 - 10.2023
Bachelor of Arts - Philosophy
Concordia
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