Robert Keene

• Conducted regular patrols of facility to detect and deter security threats.
• Recorded incident reports with detailed accounts of occurrences.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
• Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
• Supervised team of 6 security personnel during shift.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

• Responded quickly to incidents and assessed active situations for security concerns.
• Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
• Worked independently and collaboratively to resolve urgent issues to protect lives
• Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Oversaw team of security guards and managed scheduling and performance evaluations.
• Recorded incident reports with detailed accounts of occurrences.
• Provided first-line support to shift workers during incidents and escalated situations as appropriate.
• Verified staff performance through close observation.
• Trained security guards for on site-specified procedures.
• Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
• Responded quickly to emergency situations to assess and deflect issues.
• Led risk mitigation efforts through proactive identification of potential hazards or barriers within operational environments.
• Conducted regular audits of security equipment, ensuring timely maintenance and replacement as needed.

• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Replaced damaged, missing or defective parts with new and refurbished components.
• Ordered repair parts quickly to prevent delays in projects and repair work.
• Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
• Diagnosed mechanical failures to determine and delegate corrective actions.
• Performed routine and scheduled maintenance services.
• Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
• Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
• Supervised and mentored 12 team members and oversaw daily service operations.

• Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
• Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
• Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
• Supervised staff of 6 personnel by implementing company policies, protocols, work rules and disciplinary action

• Operated mobile crane and moved materials to various locations to meet job schedule demands.
• Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
• Performed daily safety checks to achieve safe operating condition of equipment.
• Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower and other factors.