Robert Corns
Calgary,Canada
Summary
Strategic Logistics and Supply Chain Leader with a focus on optimizing large-scale operations and enhancing productivity. Delivered cost efficiencies through process improvements and fostered cross-functional collaboration among high-performing teams. Committed to promoting inclusivity, safety, and employee engagement within organizational culture.
Overview
17
17
years of professional experience
Work History
Logistics & Warehouse Manager
Calgary Food Bank
Calgary, Canada
12.2024 - 03.2026
- Manager of warehousing and logistics operations team made up of 5 supervisors, 55 indirect reports and 120 volunteers daily spread over 3 buildings and 4 assembly shifts to support over 1000 clients daily, supplying emergency food hampers to satellite and partner organizations.
- Managed daily warehouse activities, ensuring efficient inventory handling and support for over 1000 clients.
- Optimize supply chain operations through live inventory management and improve warehouse layouts, reducing processing times and minimizing food waste.
- Manage transportation logistics, optimize delivery routes, reduce costs, and ensure fleet maintenance and regulatory compliance.
- Developed and implemented Standard Operating Procedures (SOPs) for hamper assembly, introducing a circular shootout pick-line process to streamline production and improve efficiency.
- Drove continuous improvement initiatives that enhanced service quality and scalability.
- Established and monitored key performance indicators (KPIs) to ensure alignment of logistics operations with strategic business goals.
- Collaborate cross-functionally with Procurement, Inventory, and Community Engagement teams to maintain seamless operational support.
- Lead a diverse team of staff and volunteers, providing mentorship and fostering a collaborative, safety-first environment.
- Partner with community organizations and suppliers to strengthen the Food Bank's emergency response capabilities and meet evolving community needs.
Warehouse & Inventory Supervisor
Calgary Food Bank
Calgary, Canada
10.2024 - 12.2024
- Oversaw day-to-day inventory management and distribution operations, ensuring timely delivery of food hampers to over 750 clients daily at the main warehouse and 1000 over all distribution models.
- Coordinated logistics for hamper distribution to satellite and partner organizations, ensuring reliable community support.
- Implemented processes for live inventory management, enhancing order accuracy and minimizing waste.
- Introduced safety huddles at shift start, promoting workplace safety and teamwork.
Transportation Manager
Loblaw Inc.
Calgary, Canada
04.2019 - 06.2023
- Developed and implemented operational policies that enhanced productivity and elevated customer satisfaction.
- Managed intermodal transportation activities, including scheduling, and tracking shipments.
- Monitored transportation performance metrics and executed corrective actions to address performance gaps.
- Managed intermodal transportation activities, including scheduling and tracking shipments to ensure timely delivery.
- Optimized transportation documentation and addressed transportation challenges.
- Managed the flow of goods through 8 distribution centers located in Western Canada.
- Identified areas in need of improvement by creating and monitoring KPIs.
Supply Chain Manager
Loblaw Inc.
Calgary, Canada
11.2017 - 08.2019
- Led process improvements between planning and allocations to balance product arrival and 100% sell-through.
- Implemented lean principles to reduce inventory carrying costs by 20%.
- Directed supply chain operations, managing procurement and inventory to optimize overall efficiency.
Manager of Supply Chain Customer Service
Loblaw Inc.
Calgary, Canada
08.2013 - 04.2017
- Supervised non-union customer service representatives, ensuring compliance with call center policies and procedures to maintain service quality.
- Developed and implemented call center training programs, improving employee performance and enhancing customer service skills.
- Created and deployed call center training programs to enhance employee performance and customer service skills.
- Established and monitored key performance indicators (KPIs) for individual and team performance, implementing coaching and training programs to address identified performance gaps.
End User Analyst
Loblaw Inc.
Calgary, Canada
11.2011 - 08.2013
- Delivered first-line technical support to end users through phone, email, and in-person interactions, enhancing user satisfaction.
- Documented and tracked incidents in service management system, ensuring accuracy and timely updates to improve response time.
- Documented and tracked incidents in the service management system, ensuring accurate and timely updates.
- Created and maintained user documentation and knowledge base articles, standardizing support procedures for consistent user assistance.
Warehouse Supervisor
Loblaw Inc.
Calgary, Canada
03.2009 - 11.2011
- Supervised a team of 12 warehouse shipping employees, ensuring adherence to standard operating procedures and safety guidelines.
- Monitored inventory levels and conducted regular audits, implementing strategies to minimize stock discrepancies and enhance accuracy.
- Coordinated with vendors and carriers to schedule timely deliveries, optimizing transportation logistics for improved service.
Education
Lean Six Sigma Green Belt -
SAIT
Calgary, ABLean six sigma yellow belt -
Sait
Calgary, ABDiploma -
St Mary’s
Calgary, ABSkills
- Logistics operations
- Supply chain management
- Logistics oversight
- Warehouse operations
- Process improvement
- Waste reduction
- Safety management
- Team leadership
- Contract management
Highlight Of Qualifications
- 15+ years' experience in logistics and supply chain management, with a proven ability to lead and develop teams.
- Cultivated strong interpersonal relationships by collaborating effectively with colleagues, demonstrated through a proven record of accomplishment of working within cross-functional teams to optimize logistics and exceed company objectives.
- Highly experienced in facilitating transportation activities and liaising with stakeholders, demonstrated through a 98% on-time pick-up and 95% on-time delivery scores.
- Demonstrated proficiency in delivering presentations, facilitating discussions, and negotiating contracts to ensure the maintenance of key partnerships.
Volunteer And Community Involvement
- Assistant Coach, Calgary Blizzard Wild U8 Girls, 2024, present
- Team Logistics Coordinator and Board Member, Calgary Colts Football Club, 2023, present
- Golf Tournament Committee Member, President's Choice Charity, 2016 - 2023
Websites Portfolios Profiles
LinkedIn
Timeline
Logistics & Warehouse Manager
Calgary Food Bank
12.2024 - 03.2026
Warehouse & Inventory Supervisor
Calgary Food Bank
10.2024 - 12.2024
Transportation Manager
Loblaw Inc.
04.2019 - 06.2023
Supply Chain Manager
Loblaw Inc.
11.2017 - 08.2019
Manager of Supply Chain Customer Service
Loblaw Inc.
08.2013 - 04.2017
End User Analyst
Loblaw Inc.
11.2011 - 08.2013
Warehouse Supervisor
Loblaw Inc.
03.2009 - 11.2011
Lean Six Sigma Green Belt -
SAIT
Lean six sigma yellow belt -
Sait
Diploma -
St Mary’s