Robert Corns
Calgary,Canada
Summary
Strategic logistics and supply chain leader with 15+ years of progressive experience leading large-scale operations, optimizing productivity, and driving cost efficiencies. Recognized for cultivating high-performing teams, implementing process improvements, and building cross-functional collaboration that delivers measurable business impact. A culture champion and mentor, dedicated to fostering inclusivity, safety, and employee engagement.
Overview
17
17
years of professional experience
Work History
Logistics & Warehouse Manager
Calgary Food Bank
Calgary, Alberta
12.2024 - 03.2026
- Manager of warehousing and logistics operations team made up of 5 supervisors, 55 indirect reports and 120 volunteers daily spread over 3 buildings and 4 assembly shifts to support over 1000 clients daily, supplying emergency food hampers to satellite and partner organizations.
- Drive continuous improvement initiatives to enhance efficiency, service quality, and scalability.
- Developed and implemented Standard Operating Procedures (SOPs) for hamper assembly, introducing a circular shootout pick-line process to streamline production and improve efficiency.
- Optimize supply chain operations through live inventory management and improve warehouse layouts, reducing processing times and minimizing food waste.
- Manage transportation logistics, optimize delivery routes, reduce costs, and ensure fleet maintenance and regulatory compliance.
- Establish and monitor key performance indicators (KPIs) to align logistics operations with strategic business goals.
- Collaborate cross-functionally with Procurement, Inventory, and Community Engagement teams to maintain seamless operational support.
- Ensure compliance with health, safety, and food safety standards, fostering a culture of workplace safety.
- Lead a diverse team of staff and volunteers, providing mentorship and fostering a collaborative, safety-first environment.
- Partner with community organizations and suppliers to strengthen the Food Bank’s emergency response capabilities and meet evolving community needs.
- Managed daily warehouse operations ensuring efficient inventory flow.
Warehouse & Inventory Supervisor
Calgary Food Bank
10.2024 - 12.2024
- Oversaw day-to-day inventory management and distribution operations, ensuring timely delivery of food hampers to over 750 clients daily at the main warehouse and 1000 over all distribution models.
- Coordinated logistics to provide hampers to satellite and partner organizations, ensuring consistent support across the community.
- Implemented efficient processes for managing live inventory, reducing waste, and improving the accuracy of orders fulfilled.
- Introduced safety huddles at the start of shifts, fostering a culture of workplace safety and collaboration.
Transportation Manager
Loblaw Inc.
Calgary, AB
04.2019 - 06.2023
- Developed and implemented operational policies resulting in improved productivity and customer satisfaction.
- Negotiated contracts and maintained relationships with key intermodal, steamship, and road carriers, allowing growth of revenue by over $5 million annually.
- Monitored transportation performance metrics and implemented corrective actions.
- Managed intermodal transportation activities, including scheduling, and tracking shipments.
- Optimized transportation documentation and addressed transportation challenges.
- Managed the flow of goods through 8 distribution centers located in Western Canada.
- Identified areas in need of improvement by creating and monitoring KPIs.
Supply Chain Manager
Loblaw Inc.
Calgary, AB
11.2017 - 08.2019
- Directed end-to-end supply chain operations, including procurement and inventory management.
- Led process improvements between planning and allocations to find the correct balance of product arriving as needed and 100% sell-through in addition to ensuring the product was purchased and delivered at retail to support weekly promotions.
- Implemented lean principles resulting in a 20% reduction in inventory carrying costs.
Manager of Supply Chain Customer Service
Loblaw Inc.
Calgary, AB
08.2013 - 04.2017
- Supervised a team of non-union customer service representatives, ensuring adherence to call center policies and procedures.
- Created and deployed call center training programs to enhance employee performance and customer service skills.
- Monitored call center metrics and performance data, providing regular reports and recommendations for process improvements.
- Established and monitored key performance indicators (KPIs) to track individual and team performance and implemented coaching and training programs to address performance gaps.
End User Analyst, Information Technologies
Loblaw Inc.
Calgary, AB
11.2011 - 08.2013
- Provided first-line technical support to end users via phone, email, and in-person interactions.
- Documented and tracked incidents in the service management system, ensuring accurate and timely updates.
- Conducted user training sessions in WMS as a subject matter expert to enhance knowledge and self-help capabilities.
- Developed and updated user documentation and knowledge base articles for the standardization of support procedures.
Warehouse Supervisor, Distribution Centre
Loblaw Inc.
Calgary, AB
03.2009 - 11.2011
- Supervised a team of 12 warehouse shipping employees, ensuring adherence to standard operating procedures and safety guidelines.
- Monitored inventory levels, conducted regular audits, and implemented strategies to minimize stock discrepancies.
- Coordinated with vendors and carriers to schedule timely deliveries and optimize transportation logistics.
Education
Lean Six Sigma Green Belt
SAIT
Calgary, AB 02.2026 - 03.2026
Lean six sigma yellow belt -
Sait
Calgary, AB 03.2025 - 04.2025
Certified Logistics Professional (CCLP) -
Canadian Institute of Traffic and Transportation
Calgary, ABHigh School Diploma -
Skills
- Logistics management
- Process improvement
- Supply chain optimization
- Team leadership
- Warehouse logistics
- Carrier negotiations
- Contract negotiation
- Safety oversight
- Lean principles
Websites
Volunteer And Community Involvement
- Assistant Coach, Calgary Blizzard Tigers U-7 Girls, 2024 – present
- Team Logistics Coordinator and Board Member, Calgary Colts Football Club, 2023 – Present
- Golf Tournament Committee Member, President’s Choice Charity, 2016 – 2023
Highlight Of Qualifications
- 15+ years’ experience in logistics and supply chain management, with a proven ability to lead and develop teams.
- Cultivated strong interpersonal relationships by collaborating effectively with colleagues, demonstrated through a proven record of accomplishment of working within cross-functional teams to optimize logistics and exceed company objectives.
- Highly experienced in facilitating transportation activities and liaising with stakeholders, demonstrated through a 98% on-time pick-up and 95% on-time delivery scores.
- Demonstrated proficiency in delivering presentations, facilitating discussions, and negotiating contracts to ensure the maintenance of key partnerships.
Timeline
Lean Six Sigma Green Belt
SAIT
02.2026 - 03.2026
Lean six sigma yellow belt -
Sait
03.2025 - 04.2025
Logistics & Warehouse Manager
Calgary Food Bank
12.2024 - 03.2026
Warehouse & Inventory Supervisor
Calgary Food Bank
10.2024 - 12.2024
Transportation Manager
Loblaw Inc.
04.2019 - 06.2023
Supply Chain Manager
Loblaw Inc.
11.2017 - 08.2019
Manager of Supply Chain Customer Service
Loblaw Inc.
08.2013 - 04.2017
End User Analyst, Information Technologies
Loblaw Inc.
11.2011 - 08.2013
Warehouse Supervisor, Distribution Centre
Loblaw Inc.
03.2009 - 11.2011
Certified Logistics Professional (CCLP) -
Canadian Institute of Traffic and Transportation