Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Robert Blackmore

Cambridge,ON

Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

23
23
years of professional experience

Work History

Sales Manager

CONVOY SUPPLY LTD
Kitchener, ON
05.2021 - Current
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Supervised sales team of 7 people, stepping in to support employees and deliver smooth sales processes for clients.


Account Manager

CONVOY SUPPLY LTD
KITCHENER
04.2004 - 05.2021
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Listened attentively to client feedback and worked with product development team to introduce new services.

Sales Representative

REXDALE / CENTRY BRICK
01.2000 - 04.2004
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

High School Diploma -

Glenview Park Secondary School
Cambridge, ON
06.1985

Skills

  • Bid Request Management
  • Interdepartmental Collaboration
  • Sales Statistics Analysis
  • Sales Program Coordination
  • Customer Complaint Resolution
  • Salesforce Software
  • Price Schedules

Timeline

Sales Manager

CONVOY SUPPLY LTD
05.2021 - Current

Account Manager

CONVOY SUPPLY LTD
04.2004 - 05.2021

Sales Representative

REXDALE / CENTRY BRICK
01.2000 - 04.2004

High School Diploma -

Glenview Park Secondary School

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Robert Blackmore