Rob Tisdell
Calgary,AB
Summary
Results-oriented professional with expertise in business development, account management, sales, and strategic planning. Proven ability to identify growth opportunities, and develop innovative strategies for expansion. A strong communicator with excellent negotiation and presentation skills; committed to delivering exceptional customer satisfaction and fostering long-term partnerships.
Overview
15
15
years of professional experience
Work History
Manager, Business Development
IFinance Canada (Iceberg Finance)
11.2023 - 05.2024
- Prospected and secured large accounts in targeted industries through cold calling, emails, LinkedIn, face-to-face meetings, networking events, and trade shows, successfully building a robust sales pipeline.
- Executed strategic sales plans to win new business, effectively onboard clients, and drive incremental loan volume, consistently meeting or exceeding assigned volume goals.
- Delivered custom sales presentations and product demonstrations, identified customer needs and pain points, and provided tailored financing solutions, enhancing client satisfaction and retention.
- Maintained detailed records of all communications in the CRM, responded promptly to inquiries, and utilized data-based tools to provide business KPIs and ongoing reporting, ensuring transparency and continuous improvement in sales processes.
Business Development Manager
Splashworks
05.2022 - 11.2023
- Established relationships with key decision-makers to promote growth and retention, increasing new business by 30%
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Account Manager & Strategist
POD Marketing
05.2021 - 05.2022
- Increased new revenue by 20% through selling and upselling marketing services.
- Managed over 150 active marketing accounts.
- Conducted 1:1 long-form sales demos with new clients.
- Liaised between account holders and various departments.
Business Development Representative
POD Marketing
11.2020 - 05.2021
- Demonstrated exceptional performance, leading to promotion managing active accounts in just 6 months.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new and prospective clients.
- Brought in new accounts through successful networking strategies and promotional approaches.
Business Development Representative
Splashworks
01.2020 - 11.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Administrative Assistant
The Honest Agent® Derek Leippi
11.2018 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Production Assistant (Locations)
Canada Film Services (Entertainment Partners Canada)
07.2016 - 10.2018
- Communicated with directors to secure and maintain quiet sets.
- Prepared and scouted locations for shooting.
- Coordinated crew and set pieces to necessary locations.
Field Research Coordinator
Calgary Stampeders/Roughnecks
01.2015 - 07.2016
- Conducted in-person surveys utilizing iPad-based data collection techniques to gather valuable insights and feedback from target participants.
- Coordinated and managed field research activities, ensuring timely data collection across diverse locations.
- Analyzed survey data, and generated comprehensive reports enabling informed decision-making and strategic planning.
Product Expert
Best Buy
01.2012 - 12.2014
- Provided exceptional customer service by engaging with customers, understanding their needs, and recommending appropriate products and solutions.
- Maintained up-to-date knowledge of the latest technology trends and product features to effectively communicate and educate customers on product offerings.
- Collaborated with team members to achieve sales targets, while assisting in merchandising and inventory.
Inside Sales Associate
Instabox Inc.
02.2009 - 12.2012
- Identified consumer interests and key market identifies for new accounts.
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
- Researched and identified possible new accounts for sales development.
Education
Bachelor of Arts - Psychology
Mount Royal University
Calgary, AB2014
Skills
- Strategic Planning and Execution
- Client Relationship Management
- Business Acumen
- Negotiation and Influencing
Interests
Literature/Poetry, Creative Writing, Psychology, Film, Stand Up, Nutrition & Supplementation, Distance Running.
Timeline
Manager, Business Development
IFinance Canada (Iceberg Finance)
11.2023 - 05.2024
Business Development Manager
Splashworks
05.2022 - 11.2023
Account Manager & Strategist
POD Marketing
05.2021 - 05.2022
Business Development Representative
POD Marketing
11.2020 - 05.2021
Business Development Representative
Splashworks
01.2020 - 11.2020
Administrative Assistant
The Honest Agent® Derek Leippi
11.2018 - 11.2020
Production Assistant (Locations)
Canada Film Services (Entertainment Partners Canada)
07.2016 - 10.2018
Field Research Coordinator
Calgary Stampeders/Roughnecks
01.2015 - 07.2016
Product Expert
Best Buy
01.2012 - 12.2014
Inside Sales Associate
Instabox Inc.
02.2009 - 12.2012
Bachelor of Arts - Psychology
Mount Royal University
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