RJ Lugtu
Mississauga
Summary
Dynamic operations professional with a proven track record at Alliance Ground International, excelling in operational efficiency and effective communication. Skilled in scheduling coordination and problem-solving, enhancing flight accuracy and safety. Committed to fostering teamwork and optimizing processes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Operations Agent
Alliance Ground International
11.2024 - Current
- Managed weight and balance calculations for aircraft.
- Ensured members received accurate flight information regarding gates, aircraft types, and necessary supplies.
- Facilitated communication with GTAA and ground teams to resolve gate equipment blockages.
- Monitored flights to implement accurate delay codes.
- Prepared daily operation reports.
Resource Planner
Menzies Aviation
12.2022 - 11.2024
- Developing strategies to manage staff absences efficiently.
- Coordinated daily tasks for flight crew based on schedule.
- Maximized operational effectiveness through dynamic allocation of ramp personnel.
- Distributed assignments based on operational priorities.
- Facilitated manpower adjustments by coordinating overtime requests during staff shortages or surges in flight volume.
Ramp Agent
Menzies Aviation
04.2022 - 12.2022
- Guided aircraft into and out of parking positions using hand signals.
- Secured personnel safety by maintaining clean ramps.
- Performed loading and unloading tasks for numerous flights each day.
- Protected sensitive cargo by following proper lifting techniques.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Connected electrical power unit and hoses to aircraft.
Sales Associate
Nike Factory Outlet
10.2021 - 01.2022
- Promoted specific merchandise through strategic organization.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Skills
- Operational efficiency
- Scheduling coordination
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Team leadership
- Effective communication
- Aircraft operations procedures
- Decision-making
Languages
English
Native or Bilingual
Timeline
Operations Agent
Alliance Ground International
11.2024 - Current
Resource Planner
Menzies Aviation
12.2022 - 11.2024
Ramp Agent
Menzies Aviation
04.2022 - 12.2022
Sales Associate
Nike Factory Outlet
10.2021 - 01.2022
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