Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Riya Sharma

Toronto,Ontario

Summary

A dedicated professional with a zest for community engagement and excellence in customer service, I excel in multitasking and thrive in high-energy environments. My background in sales and customer service has honed my people skills and time management, preparing me to contribute significantly to Lululemon's vibrant community. Eager to blend my passion and experience, I aim to inspire and support individuals in achieving their wellness goals.

Overview

3
3
years of professional experience

Work History

Community Engagment Intern

Toronto Thrive
08.2023 - 10.2023

I worked at Toronto Thrive, a student-led artist platform to connect creatives across Toronto with live events, social media engagement and building an artist directory.

  • Monitored social media platforms, identifying and engaging in over 100 relevant trends and discussions weekly on behalf of the organization.
    Collaborated with the marketing team to create and publish over 20 visually appealing graphics and multimedia content pieces monthly.

Stylist At Zara (1 Years Sales Experience)

Zara
10.2022 - 08.2023

Throughout my college career I have had a passion for fashion. Also, communicating with people Throughout my time at Zara I have learned how to:

  • Use sophisticated computer systems involving cashier positions, inventory counts, and Running restock reports.
  • Handled 30+ customer calls daily, offering prompt service and support, resulting in a 25% improvement in customer service satisfaction ratings.
  • Help guests out with any product questions, concerns, or complaints to provide the best customer experience possible.

Content Creator

Homegrown
03.2021 - 07.2022

As a content creator at Homegrown, I created content that revolved around fashion, arts, and culture and connected brands and audiences. At Homegrown I:

  • Styled and creatively directed brand shoots for fashion & Beverage brands like Powerhorse, and Bacardi.
  • Pitched, planned, and executed brand events for clients, such as Bacardi Halloween mixers and Bombay Sapphire Botanicals launch.


Education

Post-grad Diploma - Sales And Marketing Management

Centennial College
Toronto
04.2024

Post-grad Diploma - Communications And Media

Centennial College
Toronto
04.2023

Bachelor of Arts - English Language And Literature

Panjab University
India
07.2021

Skills

  • Charismatic/energetic
  • Goal centered
  • Great communication skills ( on phone or in person)
  • Team player
  • Multitasker
  • Fashion Styling
  • Exceptional Customer Service
  • Excellent Communication skills

Hobbies

Fashion Styling, Content Creation, Reading

Timeline

Community Engagment Intern

Toronto Thrive
08.2023 - 10.2023

Stylist At Zara (1 Years Sales Experience)

Zara
10.2022 - 08.2023

Content Creator

Homegrown
03.2021 - 07.2022

Post-grad Diploma - Sales And Marketing Management

Centennial College

Post-grad Diploma - Communications And Media

Centennial College

Bachelor of Arts - English Language And Literature

Panjab University
Riya Sharma