Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Offering three years of experience in customer service. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems.
• Operated POS cash register, handled several transactions daily, and count money in cash drawers to ensure the amount is correct.
• Open and close the register.
• Recorded and processed all orders in an organized and accurate manner.
• Settled any customer disputes in a professional and pleasant manner.
• Organized and managed inventories.
• Helped to achieve increases in sales.
• Communicated effectively with colleagues and superiors. • Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
• Redirected calls as needed and worked with the supervisor to address any outstanding issues or concerns.
CRA - Community Volunteer Income Tax Program