Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Riya Phour

Burlington,ON

Summary

Hard-working Loss Prevention Officer with 2 years of experience in Blackbird Security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft.

Overview

1
1
Certification

Work History

Loss Prevention Officer

Blackbird Security, Loss Prevention ( MEC,BESTBUY)
  • Conducted daily store walk-throughs to identify potential security risks.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Observed video surveillance systems for prompt emergency response.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Completed incident reports and activity logs for accurate, current records.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.

Tactical Guard

Sephora, STC, 300 Borough Dr
  • Ensure the safety of all patrons and staff
  • Maintain order and discipline at the location
  • Work with other security personnel to coordinate activities
  • Report suspicious or criminal activities to the proper authorities
  • Use proper security equipment
  • Keep the Mall clean
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Concierge

City Park Co-Operative Apartments Inc
  • M4Y 2C7
  • Patrol the property and parking lots
  • Log guests and manage access
  • Deter criminal acts
  • Respond to emergency situations
  • Coordinate with management and law enforcement.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Education

Diploma - Law Clerk

Seneca College
Toronto, ON

Intermediate - Humanities (English

D.A.V Public School
Sector-14, Haryana

Skills

  • SKILLS & ABILITIES
  • Investigations
  • Property Patrol
  • Law Enforcement Collaboration
  • Theft Prevention
  • CCTV Monitoring
  • Surveillance Techniques
  • Customer Service
  • Supervision and leadership

Languages

English
Full Professional

Certification

I hold a valid use of fore license.


Timeline

Loss Prevention Officer

Blackbird Security, Loss Prevention ( MEC,BESTBUY)

Tactical Guard

Sephora, STC, 300 Borough Dr

Concierge

City Park Co-Operative Apartments Inc

Diploma - Law Clerk

Seneca College

Intermediate - Humanities (English

D.A.V Public School

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Riya Phour