Riya Patel
Halifax,NS
Summary
Psychology student currently pursuing a Bachelor’s degree with a strong foundation in mental health, research methods, and social behaviour. Experienced in customer service, problem-solving, and team coordination, with strong interpersonal skills to support individuals in diverse social and emotional situations. Passionate about mental health advocacy, effective communication, and providing compassionate care. Seeking a role as a Mental Health Support Worker to apply psychological knowledge and support individuals in need.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
Atlantic Superstore
09.2024 - Current
- Assisted customers, demonstrating empathy and active listening while managing over 40+ calls per shift.
- Adapted to individual needs, enhancing problem-solving and interpersonal skills
- Worked in a fast-paced environment, maintaining attention to detail and accuracy
Supervisor at Dairy Queen
Supervised, Coordinated, and Assigned Duties
04.2023 - 08.2024
- Improved team efficiency by overseeing daily operations and identifying areas for process improvement.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Coordinated staff schedules to ensure optimal coverage and reduced overtime costs.
Education
Bachelor of Science - Psychology
Algoma University & Saint Mary’s University
Sault Ste. Marie, ON & Halifax, NS12-2025
Skills
- Customer service
- Planning and organization
- Decision-making
- Effective communication
- Relationship building
- Documentation and reporting
- Teamwork and collaboration
- Time management
Languages
English
Hindi
Gujarati
Certification
- Novas Scotia Driver's License
- CPR/AED Certification
- Advanced Food Safety Certification
- Heath Promotion Foundations
- TCPS-2 CORE 2022
Timeline
Personal Shopper
Atlantic Superstore
09.2024 - Current
Supervisor at Dairy Queen
Supervised, Coordinated, and Assigned Duties
04.2023 - 08.2024
Bachelor of Science - Psychology
Algoma University & Saint Mary’s University
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