Robert Hughes
San Jose,CA
Summary
Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals.
Overview
28
28
years of professional experience
Work History
Personal Shopper
Walmart
09.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Sortation Center Associate
Amazon
10.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Sorting, scanning, and stacking packages on pallets, and helping to get customer orders ready for delivery
DRIVER
RIDESHARE
02.2018 - 03.2020
- Picked up and dropped off passengers at regularly scheduled neighborhood locations, following strict time schedules
- Followed relevant safety regulations and state laws governing vehicle operation and ensured that passengers followed safety regulations.
RIDESHARE DRIVER
02.2016 - 02.2018
- Provided passengers with assistance entering and exiting vehicles and helped them with any luggage.
- Picked up and met passengers according to requests, appointments and schedules.
- Performed routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil and water.
JANITORIAL
JANITOR, NEAL'S, VA HOSPITAL
05.2005 - 10.2008
- Cleaned and polished furniture and fixtures.
- Sanitized and cleaned equipment and surfaces with solvents.
- Swept and mopped floors and vacuumed carpets.
- Cleaned restrooms and replenished consumables.
- Dusted and wiped down decorative structures, baseboards and common surfaces.
- Addressed carpet stains and spills with steam-cleaning.
DISPATCHER, COMCAST CABLE
07.1998 - 11.2001
- Relayed information to or from work crews using telephones and two-way radios.
- Monitored personnel and equipment locations and utilization to coordinate service.
- Scheduled and facilitated required repairs to restore service and schedules.
- Received and prepared work orders in alignment with established procedures.
- Maintained files of work and services performed.
- Dispatched workers and crews to assigned locations.
- Conferred with customers or supervising personnel to address and resolve issues.
WAREHOUSE SUPERVISOR
06.1996 - 02.1998
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.
- Received and counted stock items and record data manually and on computer.
- Used forklifts and pallet jacks to transport items to staging areas or loading docks.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.
Education
HIGH SCHOOL DIPLOMA -
SILVER CREEK HIGH SCHOOL
San Jose, CA06.1996
Skills
- Courteous With Strong Service Mindset Resolving Customer Issues Customer Service And Assistance
- Effective Communication Route Planning And Adjustment Work Crew Dispatch Routing Orders
- Positive Team Player Passenger Security Transporting Passengers
- Operational Efficiency
- Retail Sales
- Customer Satisfaction
- Mail and Packages
- Data Entry
- Stock Rotation
- Shipment Sorting
- Customer Service
- Decision-Making
Timeline
Personal Shopper
Walmart
09.2023 - Current
Sortation Center Associate
Amazon
10.2022 - Current
DRIVER
RIDESHARE
02.2018 - 03.2020
RIDESHARE DRIVER
02.2016 - 02.2018
JANITORIAL
JANITOR, NEAL'S, VA HOSPITAL
05.2005 - 10.2008
DISPATCHER, COMCAST CABLE
07.1998 - 11.2001
WAREHOUSE SUPERVISOR
06.1996 - 02.1998
HIGH SCHOOL DIPLOMA -
SILVER CREEK HIGH SCHOOL