Summary
Overview
Work History
Education
Skills
Timeline
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Robert Hughes

San Jose,CA

Summary

Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals.

Overview

28
28
years of professional experience

Work History

Personal Shopper

Walmart
09.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Sortation Center Associate

Amazon
10.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Checked packages and merchandise for damage and notified vendors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Sorting, scanning, and stacking packages on pallets, and helping to get customer orders ready for delivery

DRIVER

RIDESHARE
02.2018 - 03.2020
  • Picked up and dropped off passengers at regularly scheduled neighborhood locations, following strict time schedules
  • Followed relevant safety regulations and state laws governing vehicle operation and ensured that passengers followed safety regulations.

RIDESHARE DRIVER
02.2016 - 02.2018
  • Provided passengers with assistance entering and exiting vehicles and helped them with any luggage.
  • Picked up and met passengers according to requests, appointments and schedules.
  • Performed routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil and water.

JANITORIAL

JANITOR, NEAL'S, VA HOSPITAL
05.2005 - 10.2008
  • Cleaned and polished furniture and fixtures.
  • Sanitized and cleaned equipment and surfaces with solvents.
  • Swept and mopped floors and vacuumed carpets.
  • Cleaned restrooms and replenished consumables.
  • Dusted and wiped down decorative structures, baseboards and common surfaces.
  • Addressed carpet stains and spills with steam-cleaning.

DISPATCHER, COMCAST CABLE
07.1998 - 11.2001
  • Relayed information to or from work crews using telephones and two-way radios.
  • Monitored personnel and equipment locations and utilization to coordinate service.
  • Scheduled and facilitated required repairs to restore service and schedules.
  • Received and prepared work orders in alignment with established procedures.
  • Maintained files of work and services performed.
  • Dispatched workers and crews to assigned locations.
  • Conferred with customers or supervising personnel to address and resolve issues.

WAREHOUSE SUPERVISOR

06.1996 - 02.1998
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.
  • Received and counted stock items and record data manually and on computer.
  • Used forklifts and pallet jacks to transport items to staging areas or loading docks.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.

Education

HIGH SCHOOL DIPLOMA -

SILVER CREEK HIGH SCHOOL
San Jose, CA
06.1996

Skills

  • Courteous With Strong Service Mindset Resolving Customer Issues Customer Service And Assistance
  • Effective Communication Route Planning And Adjustment Work Crew Dispatch Routing Orders
  • Positive Team Player Passenger Security Transporting Passengers
  • Operational Efficiency
  • Retail Sales
  • Customer Satisfaction
  • Mail and Packages
  • Data Entry
  • Stock Rotation
  • Shipment Sorting
  • Customer Service
  • Decision-Making

Timeline

Personal Shopper

Walmart
09.2023 - Current

Sortation Center Associate

Amazon
10.2022 - Current

DRIVER

RIDESHARE
02.2018 - 03.2020

RIDESHARE DRIVER
02.2016 - 02.2018

JANITORIAL

JANITOR, NEAL'S, VA HOSPITAL
05.2005 - 10.2008

DISPATCHER, COMCAST CABLE
07.1998 - 11.2001

WAREHOUSE SUPERVISOR

06.1996 - 02.1998

HIGH SCHOOL DIPLOMA -

SILVER CREEK HIGH SCHOOL
Robert Hughes