Riya
Oshawa,Canada
Summary
Motivated and detail-oriented professional with experience working in fast-paced environments, delivering exceptional customer service and maintaining high-quality standards. Equipped with a solid educational foundation in business management and data analysis, offering strong theoretical knowledge of business operations and problem-solving techniques. Enthusiastic about leveraging interpersonal and organizational skills to contribute effectively to team goals. Seeking an entry-level position to gain hands-on experience, develop practical skills, and grow within a dynamic organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Popeyes® Louisana Kitchen
11.2024 - Current
- Assisted customers with their orders and provided friendly service, receiving positive feedback for excellent customer care.
- Operated the cash register accurately to process payments and give correct change.
- Prepared and served food according to company standards.
- Maintained a clean and welcoming front area to enhance the customer experience.
- Collaborated with team members to manage busy periods efficiently, earning recognition for teamwork.
- Addressed customer concerns professionally, ensuring satisfaction.
- Followed health and safety rules to maintain a safe and clean work environment.
Team Member
A&W
09.2023 - 04.2024
- Delivered high-quality customer service by accurately processing orders, managing cash transactions, and ensuring timely and precise food preparation
- Upheld strict hygiene and safety standards, maintaining a clean and organized work environment
- Worked collaboratively with team members to optimize service efficiency during peak business hours, enhancing overall customer satisfaction
- Supported inventory control efforts by monitoring stock levels, replenishing supplies, and assisting with inventory management processes
- Contributed to operational improvements by identifying areas for process optimization and streamlining workflow for better efficiency and productivity
School Admin Coordinator
Gurukul Takshshila
07.2021 - 03.2023
- Led and coordinated staff meetings, fostering improved team collaboration and operational efficiency
- Provided proactive support to staff, enabling the achievement of organizational objectives through effective resource management
- Streamlined communication channels between staff, management, and parents, enhancing transparency and engagement
- Developed strong relationships with parents, contributing to a supportive and inclusive educational environment
- Optimized office scheduling, resulting in improved administrative workflows and increased productivity
Education
Data Analytics -
Durham College
Oshawa, ON12-2024
International Business Management - undefined
Durham College
Oshawa, ON01.2024
Master of Arts - English
Punjab University
01.2021
Bachelor of Arts - English Honors
Mody University
01.2019
Skills
- Excellent customer service and communication skills
- Problem-solving and conflict resolution
- Efficient time management in fast-paced environments
- Accurate transaction handling and POS operations
- Team collaboration and adaptability
- Attention to detail and workplace cleanliness
Languages
English
Professional Working
Certification
Lean Six Sigma Foundations
Balanced Scorecard and Key Performance Indicators
Timeline
Restaurant Team Member
Popeyes® Louisana Kitchen
11.2024 - Current
Team Member
A&W
09.2023 - 04.2024
School Admin Coordinator
Gurukul Takshshila
07.2021 - 03.2023
International Business Management - undefined
Durham College
Master of Arts - English
Punjab University
Bachelor of Arts - English Honors
Mody University
Data Analytics -
Durham College
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