Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Languages
References
Timeline
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Ritwik Sharma

Sydney,Canada

Summary

Dynamic healthcare and security professional with a proven track record at Breton Ability Centre, focused on enhancing resident care and safety. Recognized for exceptional problem-solving abilities and quality assurance initiatives that led to significant improvements in operational efficiency and client satisfaction at Tim Hortons. Proficient in Microsoft Office and team leadership, driving collaborative efforts for superior outcomes. Committed to fostering a safe and supportive environment for residents while pursuing opportunities for professional growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Residential Care Worker

Breton Ability Centre
Sydney, Nova Scotia
10.2024 - Current
  • Maintained records of client progress and services provided.
  • Planned and served meals and snacks to residents according to prescribed diets.
  • Ensured that all safety protocols were followed at all times when caring for residents.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Assisted in the development of daily living skills for individuals with special needs.
  • Educated residents on personal hygiene practices such as bathing, grooming, and dental care.
  • Provided companionship by engaging in conversations and listening attentively.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Hospital Security Officer

Sentry Security and investigations Inc.
Sydney, Canada
11.2023 - Current
  • Giving care to patients, monitoring their safety, and health.
  • Ensured the safety of patients, staff, and visitors through access control, regular patrols, and emergency response.
  • Monitored surveillance systems, reported incidents, and assisted with conflict resolution.
  • Test and enforce security systems and procedures to maintain legal standards.
  • Communicated with law enforcement officers when necessary.
  • Maintained high levels of alertness throughout shifts.
  • Trained new employees on hospital security policies and procedures.
  • Inspected entrances, exits, and other areas for potential security risks.

Supervisor

Tim Hortons
Sydney, Canada
09.2022 - 08.2024
  • Manage inventory levels to prevent stockouts, and minimize waste.
  • Conduct regular inventory checks, and coordinate with suppliers for restocking.
  • Place orders for supplies, and ensure timely deliveries.
  • Prepare reports on sales, inventory, and other relevant metrics.
  • Participate in meetings with management to discuss restaurant performance and improvement strategies.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Implemented new operational procedures, increasing efficiency.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Education

Post Baccalaureate diploma - Supply Chain Management

Cape Breton University
Sydney, Nova Scotia
05.2024

Bachelor's of Commerce - Accounting and Finance

Delhi University
Delhi, India
08.2021

Skills

  • Proficient in the Microsoft Office Suite
  • First aid
  • CPR
  • AED
  • Typing speed of 60 WPM
  • Caregiver
  • Record maintenance
  • Experienced in email management and organization
  • Basic troubleshooting
  • Software installation
  • Familiar with communication tools
  • Basic understanding of social media platforms
  • Problem solving
  • Team leadership
  • Vendor Relationship Management
  • MS Excel
  • Data entry
  • Microsoft Word
  • Microsoft office
  • Quality assurance

Certification

First Aid, AED, CPR certification and Food safety.

Projects

Capstone Project, The capstone project addresses real-world challenges, providing practical solutions. Past projects include topics like online grocery delivery strategies, survival tactics for small firms in Latin America, and enhancing container shipping efficiency through blockchain technology.

Languages

  • English, Native or Bilingual Proficiency
  • Hindi, Native or Bilingual Proficiency

Languages

English
Professional

References

References available upon request.

Timeline

Residential Care Worker

Breton Ability Centre
10.2024 - Current

Hospital Security Officer

Sentry Security and investigations Inc.
11.2023 - Current

Supervisor

Tim Hortons
09.2022 - 08.2024

Post Baccalaureate diploma - Supply Chain Management

Cape Breton University

Bachelor's of Commerce - Accounting and Finance

Delhi University

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Ritwik Sharma