RITU SHARMA
Brampton,Canada
Summary
Demonstrated exceptional communication and organizational abilities in high-pressure, customer-centric settings. Proficient in schedule management, inquiry resolution, and delivering superior service. Seeking to leverage these transferable skills in a new field to enhance team performance and operational efficiency.
Overview
1
1
year of professional experience
Work History
RECEPTIONIST
OH BOMBAY RESTAURANT
09.2024 - 03.2025
- Communicating with servers and kitchen staff about guest flow and special requests
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed approximately 50 daily incoming calls, emails, and feedback from customers.
STORE ASSOCIATE
7- ELEVEN STORE
05.2024 - 09.2024
- Greets all customers in a polite and friendly manner
- Sets up and stocks food items and other necessary supplies.
- Constant standing, bending, reaching, frequent lifting of 1-5 lbs, and regular lifting of up to 40 -50 lbs
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Education
Graduate Certificate - Human Resource Management
Algoma University
Brampton, ON04-2025
Bachelor of Arts in Political Science - Political Science
University of Delhi
Delhi, India05-2023
Skills
- Organizational skill
- Team work
- Mathematical skills
- Customer service
- Food preparation
- Heavy lifting
- Organization skills
- Time management
- Telephone skills
- Data entry
Languages
English
Full Professional
Punjabi
Limited Working
Hindi
Native or Bilingual
Timeline
RECEPTIONIST
OH BOMBAY RESTAURANT
09.2024 - 03.2025
STORE ASSOCIATE
7- ELEVEN STORE
05.2024 - 09.2024
Graduate Certificate - Human Resource Management
Algoma University
Bachelor of Arts in Political Science - Political Science
University of Delhi
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