GERALD V. SAMPAYAN
Toronto,ON
Summary
Focused Receptionist with 10 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Goal-oriented and meticulous professional with outstanding telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
Work History
Receptionist and Waiter
Bacolod Chicken Inasal
Makati City, Philippines
05.2010 - 10.2019
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
Education
Diploma - Baking And Pastry Arts + Coffee
Pastry Arts Academy
Philippines09.2021
Bachelor of Science - Hotel, Resort And Restaurant Management
Southern Mindanao Institute Of Technology
Philippines03.2008
Baking Skills
Centennial College Progress Campus
Scarborough, ONSkills
- Verbal and Written Communication
- Time Management
- Organizational Skill
- Flexible
- Interpersonal Skill
- Communication
- Adaptability
- Presentation of Emotional Intelligence
- Data Entry
- Meeting Preparation
- Staff Management
- Positive and Professional
- Greeting and Seating Clients
References
References available upon request.
Timeline
Receptionist and Waiter
Bacolod Chicken Inasal
05.2010 - 10.2019
Diploma - Baking And Pastry Arts + Coffee
Pastry Arts Academy
Bachelor of Science - Hotel, Resort And Restaurant Management
Southern Mindanao Institute Of Technology
Baking Skills
Centennial College Progress Campus
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