Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ritika Sandhu

Residential Care Worker
Strathroy,ON

Summary

Dynamic and compassionate professional with extensive experience in residential care at Strathroy Residence. Proven ability in youth engagement and confidentiality practices, ensuring exceptional care and support. Skilled in meal preparation and fostering positive relationships, enhancing client satisfaction and well-being. Recognized for effectively monitoring health status and responding to client needs.

Overview

6
6
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Residential Care Worker

Strathroy Residence
11.2024 - Current
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Monitored and assisted residents through individual service plans.
  • Remained alert to problems or health issues of clients and competently responded.

Asset Protection Personnel

Royal Canadian Superstore
05.2023 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Security Supervisor

Solid Security
07.2023 - 05.2024
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Banquet Bartender

Fairmont Hotel Vancouver
10.2023 - 03.2024
  • Closed out cash register and prepared cashier report at close of business.
  • Poured and prepared mixed drinks for over 200 customers daily.
  • Checked ID cards and verified bar guests were of legal age.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Loss Prevention Officer

Shoppers Drug Mart
08.2022 - 07.2023
  • Trained all new executives and asset protection personnel.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Trained personnel on security best practices, protocols and procedures.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.

Customer Fulfillment Associate

Amazon
12.2019 - 12.2022
  • Assisted customers in navigating the company''s website, ensuring seamless online shopping experiences.
  • Facilitated smooth interdepartmental communication by acting as a liaison between sales, operations, and warehouse teams during peak periods.
  • Ensured accurate invoice generation by diligently reviewing each order before submission.
  • Boosted customer loyalty, fostering positive relationships through exceptional service.

Education

High School Diploma -

Vancouver Community College
Vancouver
05.2001 -

Skills

Customer service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 15 staff members.

Certification

Cosmetology

Timeline

Residential Care Worker

Strathroy Residence
11.2024 - Current

Banquet Bartender

Fairmont Hotel Vancouver
10.2023 - 03.2024

Security Supervisor

Solid Security
07.2023 - 05.2024

Asset Protection Personnel

Royal Canadian Superstore
05.2023 - 11.2024

Loss Prevention Officer

Shoppers Drug Mart
08.2022 - 07.2023

Customer Fulfillment Associate

Amazon
12.2019 - 12.2022

High School Diploma -

Vancouver Community College
05.2001 -

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Ritika SandhuResidential Care Worker