STAYCE MUSIGO
Brandon,MB
Summary
Dedicated and driven professional with a strong background in healthcare and business operations. Exceptional organizational skills, motivation, and the ability to handle multiple tasks simultaneously. Effective communicator both verbally and in writing. Thrives in fast-paced environments and excels in high-stress situations. Committed to maintaining a safe and productive work environment with a focus on safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Care Worker
Life Journey Inc
Brandon, MB
- Working with individuals living with severe Mental Health
- Working with individuals who engage in substance use
- Provide support and be present where clients are
- Administer Medication to the clients
- Respond appropriately to emergency crisis situations, modelling to clients how this is done in a positive way
- Perform light housekeeping/maintenance.
Health Care Aide
Westman
Brandon, Manitoba
01.2018
- Provide personal care to patients proactively and with compassion
- Assist with daily living activities, such as grooming, dressing and bathing
- Plan and prepare meals
- Help with patient mobility and transfers
- Perform light household duties, such as cleaning, laundry and washing dishes.
Direct Support Provider
Department Of Families
Brandon, MB
- Current
- Assist individuals with disabilities with their daily living activities
- Aid in implementing treatments, training programs, and developmental/behavioural plans
- Encourage community participation
- Document all observations and daily progress notes
- Communicate effectively with team members
- Transport and accompany individuals to appointments, outings, and shopping
- Perform other responsibilities and duties as assigned by your supervisor.
Language Assistant
Westman
Brandon, MB
01.2019 - Current
- Convert concepts in the source language to equivalent concepts in the target language
- Compile information, such as technical terms used in legal settings, into glossaries and terminology databases to be used in translations
- Speak, read, and write fluently in at least two languages, including English and one or more others.
- Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Managed file archival and information retrievals.
- Demonstrated adaptability in meeting evolving business needs, quickly mastering new software tools and platforms as needed.
- Facilitated seamless communication between departments by acting as a liaison for document-related inquiries and requests.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Ensured compliance with company policies and industry standards, maintaining meticulous attention to detail in all document-related tasks.
Customer Service Cashier
Real Canadian Superstore
Brandon, MB
01.2019 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Sociology -
Brandon University
Brandon, ManitobaSkills
- Technical Support and Assistance
- Privacy and Confidentiality
- Mobility Support
- Personal Care Support
- Household Chores
- Interdisciplinary Care
- Medication Reminders
- Patient Care
- Client Requirements
- Customer Service
- Data Entry
- Computer Proficiency
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Certification
CPR
Timeline
Language Assistant
Westman
01.2019 - Current
Customer Service Cashier
Real Canadian Superstore
01.2019 - 12.2023
Health Care Aide
Westman
01.2018
Residential Care Worker
Life Journey Inc
Direct Support Provider
Department Of Families
- Current
Sociology -
Brandon University