Ritchelle Beaubrun
Gatineau,QC
Summary
Dynamic sales professional with extensive experience at Old Navy, excelling in customer service and brand awareness. Proven ability to build rapport and enhance shopping experiences, while effectively managing inventory and training new team members. Strong problem-solving skills complemented by a solid foundation in sales techniques, ensuring customer satisfaction and loyalty.
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Sales Advisor
Old Navy
02.2023 - 11.2025
- Assisted customers in selecting merchandise, enhancing shopping experience and satisfaction.
- Provided product knowledge to address inquiries, fostering informed purchasing decisions.
- Managed inventory levels and organized stockroom, ensuring efficient product availability.
- Trained new team members on sales techniques and customer service standards.
Sales Associate
Urban Planet
06.2019 - 12.2020
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels by restocking merchandise and organizing displays efficiently.
- Processed transactions accurately using point-of-sale systems to ensure customer satisfaction.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment.
Call Center Representative
Elemental Data Collection
07.2018 - 01.2020
- Assisted customers with inquiries, ensuring prompt and accurate responses to enhance satisfaction.
- Managed high call volume, demonstrating strong multitasking abilities in fast-paced environment.
- Documented customer interactions in CRM system to maintain accurate records and improve service quality.
- Resolved service issues effectively, utilizing problem-solving skills to identify root causes and solutions.
Education
High School Diploma -
Lester B. Pearson High School
Ottawa, ONAssociate of Science -
Cegep Heritage College
Gatineau, QCSkills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
Languages
French
Professional Working
Creole
Full Professional
Timeline
Sales Advisor
Old Navy
02.2023 - 11.2025
Sales Associate
Urban Planet
06.2019 - 12.2020
Call Center Representative
Elemental Data Collection
07.2018 - 01.2020
High School Diploma -
Lester B. Pearson High School
Associate of Science -
Cegep Heritage College