Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Rishab Anand

Halifax,NS

Summary

Adept at elevating customer experiences, I leveraged my dietary knowledge and retail merchandising skills at Sobeys to enhance service delivery and operational efficiency. My proactive approach in resolving complaints boosted customer satisfaction, while my expertise in food handling safety ensured compliance and quality in dining services.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Store Supervisor

Sobeys
Halifax, Nova Scotia
10.2023 - Current
  • Scheduled staff shifts to ensure adequate coverage during peak and off-peak hours.
  • Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
  • Maintained accurate records of inventory transactions and processed returns and exchanges.
  • Resolved customer complaints in a timely manner while maintaining positive relationships.
  • Monitored stock levels, placed orders for new merchandise, and received deliveries.

Dietary Aide

SCHELEGAL VILLAGES
Waterloo, Ontario
01.2022 - 11.2022

• Preparing meals for the residents as per their meal chart.

• Serving food from the kitchen to the dining area

• Preparing beverages like milk, juice, soup, etc as per their dietary chart.

• Cleaning the tables and sanitizing them after every sitting.

• After serving dessert interact with residents personally and emotionally to make them feel at home

Responded to customer requests efficiently and with knowledgeable assistance.

Dietary Aide

CHARTWELL RETIREMENT RESIDENCY
Kitchener, Ontario
08.2021 - 02.2022
  • Prepared and served meals according to dietary guidelines.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Set up trays and food service carts to deliver food to residents.

Education

Hospitality And Tourism Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
05-2022

Hospitality Operation - Hospitality Management

World Class Skill Centre
08-2017

Skills

  • Food handling safety
  • Dining room service
  • Food delivery
  • Dietary Knowledge
  • Serving and delivery support
  • Social media
  • Retail merchandising

Certification

  • Food Handler Certification
  • Smart serve

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Professional

References

References available upon request.

Timeline

Retail Store Supervisor

Sobeys
10.2023 - Current

Dietary Aide

SCHELEGAL VILLAGES
01.2022 - 11.2022

Dietary Aide

CHARTWELL RETIREMENT RESIDENCY
08.2021 - 02.2022

Hospitality And Tourism Management

Conestoga College Institute of Technology And Advanced Learning

Hospitality Operation - Hospitality Management

World Class Skill Centre
Rishab Anand