Rima Nurbhai
London,ON
Summary
Sales-focused customer service professional with 5+ years experience in fast-paced hopsitality environments. With a proven ability to exceed sales targets through rapport-building, upselling, and exceptional communication. Motivated to bring strong client-facing and relationship building skills to a sales role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server & Bartender
Burt’s Bar
London, Canada
05.2025 - Current
- Provide fast and attentive service in a lively neighborhood bar, creating a positive guest experience that encourages return visits.
- Build strong rapport with customers to personalize recommendations and upsell premium beverages, directly contributing to increased nightly sales.
- Collaborate with team members to maintain a clean organized and welcoming environment.
Server & Bartender
Delilah’s
London, Canada
12.2022 - Current
- Deliver efficient and friendly service in a high-volume late-night bar setting.
- Consistently meet and exceed sales goals by upselling cocktails, bottle service and menu add-ons.
- Manage cash and electronic transactions quickly and accurately while maintaining a professional, upbeat demeanor during peak hours.
Server & Bartender
Mustang Sally’s
London, Canada
11.2023 - 09.2025
- Serve guests in a high-turnover restaurant environment, ensuring efficient and accurate order taking and delivery.
- Demonstrate strong sales skills by promoting daily specials and add-ons, contributing to increased revenue per table.
- Collaborate closely with kitchen and floor staff to keep service running smoothly and maintain customer satisfaction.
Education
Bachelor of Arts - Major in Philosophy
Western University
London, ON06-2025
Skills
- Interpersonal and communication skills
- Customer relationship management
- Sales and upselling strategies
- Cash handling and POS systems
- Menu knowledge and product promotion
- Sales target achievement
- Team collaboration and adaptability
- Revenue growth initiatives
Certification
• First Aid & CPR • Smart Serve • Food and Beverage Handling
Timeline
Server & Bartender
Burt’s Bar
05.2025 - Current
Server & Bartender
Mustang Sally’s
11.2023 - 09.2025
Server & Bartender
Delilah’s
12.2022 - Current
Bachelor of Arts - Major in Philosophy
Western University