RIM KESETE
Housekeeping
Ottawa,ON
Summary
Proven custodian with a track record of enhancing cleanliness and guest satisfaction at Holliday Hotel. Leveraged skills in cleaning, sanitizing, and customer service to significantly improve environment quality. Demonstrated strong problem-solving and team collaboration, ensuring efficient project completion. Renowned for exceptional attention to detail and ability to work independently, consistently delivering top results.
Overview
2
2
years of professional experience
Work History
Custodian
Hallmark Housekeeping Services
04.2024 - 08.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Housekeeping Room Attendant
Holliday Hotel
03.2022 - 07.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
High School Diploma -
Adult High School
Ottawa, ON05.2025
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Problem-Solving
Languages
English
Professional Working
Amharic
Full Professional
Tigrinya
Native or Bilingual
Certification
https://coursera.org/share/c28d442a7ecbe842f67441993bf96728
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Custodian
Hallmark Housekeeping Services
04.2024 - 08.2024
Housekeeping Room Attendant
Holliday Hotel
03.2022 - 07.2023
High School Diploma -
Adult High School
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