Adriana Massi
Toronto
Summary
Diligent Team Lead cleaner with proven background in leading cleaning teams effectively. Oversaw daily operations, ensuring high standards of cleanliness and safety. Demonstrated leadership and communication skills to motivate team members and maintain efficient workflow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Hand
Hallmark Housekeeping Services
11.2024 - Current
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
- Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
- Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
Facilities Attendant
Wave
05.2020 - 11.2024
- Cleaning of all meeting rooms, corridors and staff areas including wiping surfaces, dusting, and sanitizing surfaces
- Restocking of cleaning products to ensure all meeting rooms have hand sanitizer and Lysol wipes available
- Cleaning of all staff washrooms including toilets, counter tops, mirrors and showers
- Restocking hygiene resources as needed
- Restocking kitchen resources and cleaning coffee machines
Cleaner
NOVA Cleaning Supplies & Maintenance
04.2019 - 04.2020
- Cleaning of all office facilities, meeting rooms, and corridors including wiping surfaces, dusting, vacuuming of carpets
- Removing and disposing of all garbage
- Restocking all toiletries and paper products
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Main Cleaner
University of Toronto - Dr. Eric Jackman Institute of Child Study
04.2018 - 04.2019
- Cleaning of school facilities such as lunch rooms and bathrooms
- Cleaning of all outdoor areas as well as some classrooms
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Environmental Services Partner
Dependable Maintenance Janitorial - Sunnybrook Hospital
04.2016 - 11.2017
- Cleaning of facilities within multiple hospital sections
- Removing and disposing of all garbage per specifications outlined in policies
- Cleaning of all examination rooms, patient rooms and bathrooms
- Restocking medical supplies such as gowns, hygiene masks, gloves, etc
Education
High School Diploma -
Vicente Zapata
Mendoza, Argentina Skills
- Ability to adhere to supervisor instructions regarding shift duties
- Ability to effectively work in a team or independently
- Good interpersonal skills
- Good communication skills
- Ability to adhere to all policies and practices
- WHMIS trained
- Health and Safety Trained
- Inventory control
- Safety protocols
Languages
English
Spanish
Italian
Certification
- WHIMIS Trained
- Health and Safety Trained
Timeline
Lead Hand
Hallmark Housekeeping Services
11.2024 - Current
Facilities Attendant
Wave
05.2020 - 11.2024
Cleaner
NOVA Cleaning Supplies & Maintenance
04.2019 - 04.2020
Main Cleaner
University of Toronto - Dr. Eric Jackman Institute of Child Study
04.2018 - 04.2019
Environmental Services Partner
Dependable Maintenance Janitorial - Sunnybrook Hospital
04.2016 - 11.2017
High School Diploma -
Vicente Zapata
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