Riley Seaman
Boston Pizza Restaurant
Port Elgin
5
years of professional experience
I create a good dynamic in the workplace and am a customer-focused professional, excelling in effective multitasking and guest complaint resolution. Proven ability to train staff and enhance service standards while maintaining a clean environment. Skilled in payment processing and upselling. I am a social person which allows me to thrive in customer service environments.
Work History
Hostess
4 Years 11 Months- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Certificate of Technical Studies - Electrical Techniques
High School Diploma
Skills
Customer service
Effective multitasking
Phone etiquette
Cleaning and sanitation
Payment processing / Cash handling
Guest complaint resolution
Upselling
Efficient collaboration
Accomplishments
- Achieved Chantry Island Cham-bettes award through enthusiastically donating time to the community and school events.
Interests
SSMHA Women's Hockey (played for 9 years)
Backpacking and Hiking
Pilates Exercising
Timeline
Hostess
Boston Pizza Restaurant
09.2019 - 08.2024Read More
Fanshawe College
Certificate of Technical Studies from Electrical Techniques
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Saugeen District Senior School
High School Diploma
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