Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Riley Seaman

Port Elgin

Summary

I create a good dynamic in the workplace and am a customer-focused professional, excelling in effective multitasking and guest complaint resolution. Proven ability to train staff and enhance service standards while maintaining a clean environment. Skilled in payment processing and upselling. I am a social person which allows me to thrive in customer service environments.

Overview

5
5
years of professional experience

Work History

Hostess

Boston Pizza Restaurant
09.2019 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

Certificate of Technical Studies - Electrical Techniques

Fanshawe College
London, ON
04-2025

High School Diploma -

Saugeen District Senior School
Port Elgin, ON
06-2024

Skills

  • Customer service
  • Effective multitasking
  • Phone etiquette
  • Cleaning and sanitation
  • Payment processing / Cash handling
  • Guest complaint resolution
  • Upselling
  • Efficient collaboration

Accomplishments

  • Achieved Chantry Island Cham-bettes award through enthusiastically donating time to the community and school events.

Interests


  • SSMHA Women's Hockey (played for 9 years)
  • Backpacking and Hiking
  • Pilates Exercising

Timeline

Hostess

Boston Pizza Restaurant
09.2019 - 08.2024

Certificate of Technical Studies - Electrical Techniques

Fanshawe College

High School Diploma -

Saugeen District Senior School

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Riley Seaman