Riley Newman
Happy Valley-Goose Bay,NL
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with several years of experience working in a variety of busy work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Air Borealis
04.2024 - Current
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Efficiently operated ground service equipment, such as baggage carts and belt loaders, to facilitate smooth handling of baggage and cargo.
Security Guard
Commissionaires
06.2022 - 07.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
Ramp Agent
Air Borealis
07.2023 - 09.2023
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
Grocery Clerk
NorthMart
06.2021 - 06.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Delivery Driver
Pizza Delight
08.2021 - 02.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of orders.
- Managed customer inquiries and complaints in polite and professional manner.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Kitchen Shift Lead
Dairy Queen Grill & Chill
08.2020 - 06.2021
- Streamlined kitchen workflow by developing task checklists for each shift, resulting in increased productivity levels.
- Increased customer satisfaction with timely meal preparation and consistent quality control measures.
- Managed inventory levels to reduce food spoilage while maintaining adequate stock for daily operations.
Grocery Clerk/Cashier/Retail Merchandiser
NorthMart
05.2018 - 07.2020
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
Education
Certificate - Construction/Industrial Electrician
College of The North Atlantic
Happy Valley-Goose Bay, NL06.2023
High School Diploma -
Mealy Mountain Collegiate
Happy Valley-Goose Bay, NL06.2022
Skills
- Problem-Solving
- Heavy Lifting
- Safety Procedures Compliance
- Customer Service
- Crew assistance
- Dependable and Responsible
Certification
Standard First Aid
Valid RAP (R) Pass
Accomplishments
E.J. Broomfield Memorial Award (Minor Hockey Volunteering) 2019
Timeline
Ramp Agent
Air Borealis
04.2024 - Current
Ramp Agent
Air Borealis
07.2023 - 09.2023
Security Guard
Commissionaires
06.2022 - 07.2024
Delivery Driver
Pizza Delight
08.2021 - 02.2022
Grocery Clerk
NorthMart
06.2021 - 06.2022
Kitchen Shift Lead
Dairy Queen Grill & Chill
08.2020 - 06.2021
Grocery Clerk/Cashier/Retail Merchandiser
NorthMart
05.2018 - 07.2020
Certificate - Construction/Industrial Electrician
College of The North Atlantic
High School Diploma -
Mealy Mountain Collegiate
Standard First Aid
Valid RAP (R) Pass
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