Summary
Overview
Work History
Education
Skills
Languages
Rugby, Volleyball, Camping.
Additional Information
Timeline
Generic

Riley Fourchalk

Surrey

Summary

I am a hard working, confident, and enthusiastic individual who if given the opportunity, would be a great asset to your team.



Overview

7
7
years of professional experience

Work History

Bartender/Shift Leader

Browns Social House
06.2021 - Current
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Performed opening and closing duties, setting up for incoming shift, maintaining bar float. and in charge of staffs cashout sheets.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.

Server/Bartender

The Lantern Public House
02.2021 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Royal Crown Castle
05.2018 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Retail Sales Associate

True Religion
10.2019 - 01.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Shift Trainer

McDonald's
09.2016 - 05.2018
  • Reached out to managers and team leaders to source requirements for training and identify needs.
  • Tracked employees before, during and after training to verify attainment of training objectives.
  • Supported and coached employees as part of successful training initiatives.
  • Took orders from guests. Packed food and delivered to guests.
  • Dealt with cash/card payments, and discounts.
  • Dealt with placing orders for the restaurant.

Coach

Queen Elizabeth Secondary School
Surrey, Canada
2020.09 - 2023.09
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Responsible for watching/taking care of kids until parental guardians arrived.
  • Responsible for transferring kids to and from locations.

Education

High School Diploma -

Queen Elizabeth Secondary
Surrey, BC
06.2018

Skills

  • Customer Service
  • Outgoing Personality
  • Staff Management
  • Ordering Procedures
  • Handling Difficult Customers
  • Engaging Personality
  • Complex Problem-Solving
  • Clear and Effective Communication
  • Reliable and Honest
  • Caring and Helpful

Languages

English
Full Professional

Rugby, Volleyball, Camping.

These are a few of many interests I enjoy doing in my spare time.

Additional Information

Post Secondary| Douglas College|January 2019

General Studies

Babysitting

Throughout the years I have babysat children from the ages 3-13. Being responsible for meals, medications, dressing, and taking them to and from appointments/school.

Volunteer Experience:

May 2016-May 2017| Fireside Pub

Dish Washer and Prep Cook

Number of Hours: 318

May 2016| International Women's Day

Number of Hours: 8

July 2016| The Centre For Child Development

Number of Hours: 6

References:

Tavis Bowie, Coach/Teacher

Q.E.

bowie_t@surreyschools.ca

James Quetua, Coach/Teacher

Q.E.

(778) 892-0796

Shane May, General Manager

Royal Crown Castle

(604) 619-4606

Danielle Calbick, Coach/Teacher

Q.E.

calbick_d@surreyschools.ca

Amanda Colarossi, Assistant General Manager

Browns Social House

(205) 808-5229

Shante Dannals, General Manager

Browns Social House

(778) 986-2529

Timeline

Bartender/Shift Leader

Browns Social House
06.2021 - Current

Server/Bartender

The Lantern Public House
02.2021 - 07.2021

Coach

Queen Elizabeth Secondary School
2020.09 - 2023.09

Retail Sales Associate

True Religion
10.2019 - 01.2020

Server

Royal Crown Castle
05.2018 - 03.2020

Shift Trainer

McDonald's
09.2016 - 05.2018

High School Diploma -

Queen Elizabeth Secondary

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Riley Fourchalk