Summary
Overview
Work History
Skills
Education
Software
Timeline
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Riddhi Bhatt

Guest Service Associate
Whitby,Gujarat

Summary

Knowledgeable Guest Service Representative experienced in busy work environment. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.

Friendly and polished Customer service representative brings proven experience in working environments. Expertly provides individualized guest service. Versed in coordinating reservations, updating accounts and promoting customer satisfaction.

Meticulous guest service associate with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Guest Service Representative

1435207 Ontario Inc O/A Petro Canada
Whitby, ON
12.2021 - Current

• Performed cashier function on cash register handled saling products by scanning and receiving cash, debit, or credit payments.

• Performed shift closing and make end of day sales report.

• Greet clients and offer them quality services.

• Authorize the pumps to dispense the fuel accurately making sure no suspicious fuel theft.

• Ensure safety of company's property, money,prevent theft,cash deficits and product losses.

• Resolve customer complaints and maintained well customer relationships.

•Participate in new employee training.

• Stock up shelves, and regularly check expiry date.

• Maintain planogram and arrange merchandise as per the promotion to raise sales.

•Performed related duties in compliance with the company's standards, policies and procedures.

  • Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention.

Pharmacy Assistant

Shoppers Drug Mart
Whitby, ON
03.2022 - 07.2022
  • Counted and labeled prescriptions with correct item and quantity.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Received incoming supplies and stocked in correct locations.
  • Verified order information against computer database.
  • Prepared bills for clients and submitted required paperwork to insurance companies.
  • Updated computer system with current customer, payment and inventory information.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.

Pharmacy Assistant

Keya Pharmacy
Nadiad, Gujarat
01.2018 - 11.2021

• Processed written prescriptions, request for refills, and verified patient information are complete and accurate to ensure patient safety
• Sterilized surfaces to prepare the pharmacy for opening and cleaned instruments frequently.
• Systematized medication and supply inventories, reviewing stock levels and recording order data.
• Assisted customer with insurance issues and explained product usage if needed.
• Performed cashier functions, Stocked shelves and regular check for expiration date.

Skills

Friendly and fluent communication for better Guest experiences

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Education

Associate of Science - Diploma in BioMedical Engineering

Gujarat Technological University
Ahmedabad
2014.05 - 2017.05

Software

Ms Office

Timeline

Pharmacy Assistant

Shoppers Drug Mart
03.2022 - 07.2022

Guest Service Representative

1435207 Ontario Inc O/A Petro Canada
12.2021 - Current

Pharmacy Assistant

Keya Pharmacy
01.2018 - 11.2021

Associate of Science - Diploma in BioMedical Engineering

Gujarat Technological University
2014.05 - 2017.05
Riddhi BhattGuest Service Associate