Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Rico Milkert

Victoria,British Columbia

Summary

Dynamic professional with a proven track record at Mexigo Mexican Restaurant, showcasing exceptional customer service and a strong work ethic. Expert in cash handling and guest engagement, I've elevated service standards through effective multitasking and collaboration. Achieved high customer satisfaction by blending professional appearance with efficient food running, setting new benchmarks in hospitality excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server, Host, and Chef

Mexigo Mexican Restaurant
01.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Deli Employee

Thrifty Foods
05.2019 - 01.2021
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Achieved high levels of customer satisfaction through attentiveness to special requests or dietary needs.
  • Ensured consistent quality of products, adhering to established recipes and presentation standards.
  • Streamlined deli operations for increased efficiency through proper food preparation and storage techniques.

Summer/Spring Break Camp Leader

Sensai Kieren Mueller
03.2016 - 08.2020
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.

Education

Kinesiology

Camosun College
Victoria, BC
04-2025

High School Diploma -

Reynolds High School
Victoria, BC
06-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Food running

Accomplishments

    Karate Shotokan Discipline: 2010- present, Canada's Best Karate

    · 2015 black with white stripe

    · 2016 black with brown stripe

    · 2017 received full black belt -Shodan - Title Kosan

    · 2018 received second-degree black belt - Nidan - Title Sempai

Certification

  • First aid Level 1
  • Food safe Level 1
  • Serving It Right

Interests

  • Martial Arts
  • Body Building
  • Motorcycles
  • Kickboxing



Timeline

Server, Host, and Chef

Mexigo Mexican Restaurant
01.2021 - Current

Deli Employee

Thrifty Foods
05.2019 - 01.2021

Summer/Spring Break Camp Leader

Sensai Kieren Mueller
03.2016 - 08.2020

Kinesiology

Camosun College

High School Diploma -

Reynolds High School

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Rico Milkert