RICKY JAMES DUQUE
San Diego
Summary
Dynamic sales professional with a proven track record at East County Pre-Owned Superstore, excelling in customer relationship building and sales presentations. Leveraged CRM software to enhance client engagement, resulting in increased customer satisfaction and repeat business. Strong interpersonal communication skills complemented by extensive product knowledge drive successful sales outcomes.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
25
25
years of professional experience
Work History
Sales Representative
East County Pre-Owned Superstore
03.2013 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Exceeded sales targets through effective planning and goal setting.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Built relationships with customers and community to promote long term business growth.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Analyzed sales data to identify trends and optimize inventory management.
Sales Representative
Pacific Honda
09.2011 - 02.2013
- Collaborated with marketing team to enhance promotional campaigns and drive traffic to showroom.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Sales Representative
Truck and SUV Superstore
12.2009 - 07.2011
- Developed strong customer relationships to enhance sales and repeat business.
- Conducted product demonstrations to educate customers on vehicle features and benefits.
- Managed inventory effectively to ensure optimal stock levels and product availability.
- Collaborated with finance department to streamline loan processing for customers.
- Implemented follow-up procedures that increased customer satisfaction and retention rates.
- Trained new sales staff on company policies and effective sales techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Sales Associate
Robertson's Honda
06.2000 - 08.2001
- Maintained product knowledge to assist customers with informed purchasing decisions.
- Executed store merchandising strategies to optimize product visibility and appeal.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales targets and improve store performance.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Marketing Management
Phil. School of Business & Administration
Manila, PhilippinesSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Sales presentations
- Sales closing
Languages
Tagalog
Native or Bilingual
English
Full Professional
Speaks (Phil) Tagalog
Magandang araw po sa inyong lahat. Ako po ay nakahandang mag-linkod sa inyong compania sa lalong madaling panahon. Maasahan ninyo ang aking 100% servicio. Maraming Salamat.
Ang inyong lingkod,
Ricky-James Duque
Timeline
Sales Representative
East County Pre-Owned Superstore
03.2013 - Current
Sales Representative
Pacific Honda
09.2011 - 02.2013
Sales Representative
Truck and SUV Superstore
12.2009 - 07.2011
Sales Associate
Robertson's Honda
06.2000 - 08.2001
No Degree - Marketing Management
Phil. School of Business & Administration
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