Rick Estrada
Long Beach
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
22
22
years of professional experience
Work History
Server/Bartender
Alcatraz Brewing Company
Orange
06.2019 - 04.2025
- Greeting guests, customer service.
- Took orders, expedited food.
- Always shared specials and made regulars in a high volume, full bar and wonderful atmosphere.
- Inventory and team work to ensure guest satisfaction.
Server/Bartender/Trainer
Rock and Brews
El Segundo
05.2011 - 06.2019
- Guest service, great communication.
- Taking guest orders.
- Promoted to server trainer.
- Served a full menu at the bar.
- Always checking on my tables and bartop.
- Teamwork to make sure all guests were taken care of.
- Expediting orders.
- Taught an alcohol awareness class and made sure new hires were properly trained for the floor.
- Inventory and restocking every shift.
- Cash/Credit handling and POS.
Server/Bartender
Cafe Tu Tu Tango
Universal City
07.2003 - 04.2011
- Greeting guests, taking orders in a high volume tourist attraction restaurant and bar.
- Expedited orders and teamwork.
- Upselling and memorizing ever changing daily specials to keep guests informed about exciting new creations.
- Helped in the kitchen and inventory.
- Cash handling and POS.
Education
Bachelor of science - Business Management
Cal State Dominguez Hills
Carson, CA07.2023
Associate - Business Administration
Los Angeles Harbor College
Wilmington07.2016
Skills
- Guest service and interpersonal skills
- Team collaboration
- Multitasking abilities
- Problem-solving expertise
- Inventory management
- Cash handling proficiency
- Point of sale systems knowledge
- Customer loyalty development
Awards
- Guinness Perfect Pint Award, 2003-2004
- Front-of-House MVP
- Employee of the Month, 2016 and 2018
Timeline
Server/Bartender
Alcatraz Brewing Company
06.2019 - 04.2025
Server/Bartender/Trainer
Rock and Brews
05.2011 - 06.2019
Server/Bartender
Cafe Tu Tu Tango
07.2003 - 04.2011
Bachelor of science - Business Management
Cal State Dominguez Hills
Associate - Business Administration
Los Angeles Harbor College
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