Rick Dhillon
Surrey,BC
Summary
Efficient Community Pharmacy Assistant known for high productivity and ability to complete tasks swiftly. Possess specialized skills in medication dispensing, inventory management, and customer service. Excel in communication, empathy, and problem-solving, ensuring positive outcomes in fast-paced pharmacy environments.
Overview
5
5
years of professional experience
Work History
Community Pharmacy Assistant
PHARMASAVE
SURREY, B.C.
10.2022 - 07.2024
- Dispensed medications in a timely manner while adhering to safety protocols.
- Performed routine administrative tasks such as filing documents, preparing labels, ordering supplies.
- Assisted customers with over-the-counter medication purchases and provided advice on non-prescription products.
- Monitored pharmacy inventory levels to ensure adequate supply of drugs at all times.
- Prepared individual doses of medication according to doctor's orders for distribution to patients.
- Adhered strictly to safety protocols when handling hazardous materials such as cytotoxic drugs or controlled substances.
- Processed insurance claims for reimbursements of prescribed medications.
- Accurately entered customer information into the computer system for processing prescriptions.
- Provided accurate information to customers regarding prescription medications, including potential side effects and drug interactions.
- Provided excellent customer service by greeting each customer warmly and answering any questions they may have had.
Community Pharmacy Assistant
SUPERSTORE
SURREY, BC
10.2019 - 09.2022
- Dispensed medications in a timely manner while adhering to safety protocols.
- Performed routine administrative tasks such as filing documents, preparing labels, ordering supplies.
- Assisted customers with over-the-counter medication purchases and provided advice on non-prescription products.
- Provided excellent customer service by greeting each customer warmly and answering any questions they may have had.
- Collaborated with other members of the healthcare team regarding patient care plans.
- Answered incoming calls from customers inquiring about prescription refills, pricing or product availability.
- Organized and stocked shelves with pharmaceuticals and other health care supplies.
- Opened incoming supplies and stocked in correct locations.
Education
DIPLOMA - Pharmacy Assistant
Sprott Shaw College
SURREY, BC01-2002
High School Diploma -
Harry Ainlay School
Edmonton, AB06-1995
Skills
- Insurance Billing
- Medication Dispensing
- Processing orders
- Submitting insurance documents
- Interpreting orders
- Processing payments
- Supply Restocking
- Verifying orders
- Resolving customer issues
- Stocking shelves
- Accepting payments
- Operating register
- Organizing supplies
- Stocking inventory
- Drug Inventory Control
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Community Pharmacy Assistant
PHARMASAVE
10.2022 - 07.2024
Community Pharmacy Assistant
SUPERSTORE
10.2019 - 09.2022
DIPLOMA - Pharmacy Assistant
Sprott Shaw College
High School Diploma -
Harry Ainlay School
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