Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Stagg

Saint John,NB

Summary

Dynamic professional with experience as a Taxi Dispatcher at Simonds Taxi, excelling in multitasking and utilizing dispatch to optimize routes and reduce customer wait times. A quick learner and team player, I have a proven track record of enhancing customer satisfaction through effective problem resolution and operational efficiency.

Overview

29
29
years of professional experience

Work History

Resident Manager

Golden Grove Apartments
03.2006 - 09.2023
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
  • Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
  • Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
  • Streamlined rent collection process for increased efficiency and reduced late payments.
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.

Taxi Dispatcher

Simonds Taxi
01.2023 - 01.2026
  • Implemented effective strategies for managing peak periods, ensuring smooth operations during busy times.
  • Leveraged advanced knowledge of local geography to quickly direct drivers toward optimal routes and destinations.
  • Provided outstanding customer service when resolving complaints or answering questions from passengers seeking assistance.
  • Strong multitasking abilities when juggling multiple tasks simultaneously without sacrificing accuracy or attention to detail.
  • Reduced wait times for customers by effectively allocating taxi resources in high-demand areas.

Store Associate

Superstore
01.2022 - 01.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Store Associate

Sobeys
01.1997 - 01.2002
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Education

No Degree - Graduated

Simonds High School
Saint John, NB
06-1997

Skills

  • Strong multitasking
  • Quick learner
  • Dispatch
  • Team player attitude

Timeline

Taxi Dispatcher

Simonds Taxi
01.2023 - 01.2026

Store Associate

Superstore
01.2022 - 01.2023

Resident Manager

Golden Grove Apartments
03.2006 - 09.2023

Store Associate

Sobeys
01.1997 - 01.2002

No Degree - Graduated

Simonds High School

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Richard Stagg