Richard Stagg
Saint John,NB
Summary
Dynamic professional with experience as a Taxi Dispatcher at Simonds Taxi, excelling in multitasking and utilizing dispatch to optimize routes and reduce customer wait times. A quick learner and team player, I have a proven track record of enhancing customer satisfaction through effective problem resolution and operational efficiency.
Overview
29
29
years of professional experience
Work History
Resident Manager
Golden Grove Apartments
Saint John, NB
03.2006 - 09.2023
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Streamlined rent collection process for increased efficiency and reduced late payments.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
Taxi Dispatcher
Simonds Taxi
Saint John, NB
01.2023 - 01.2026
- Implemented effective strategies for managing peak periods, ensuring smooth operations during busy times.
- Leveraged advanced knowledge of local geography to quickly direct drivers toward optimal routes and destinations.
- Provided outstanding customer service when resolving complaints or answering questions from passengers seeking assistance.
- Strong multitasking abilities when juggling multiple tasks simultaneously without sacrificing accuracy or attention to detail.
- Reduced wait times for customers by effectively allocating taxi resources in high-demand areas.
Store Associate
Superstore
Saint John NB
01.2022 - 01.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Store Associate
Sobeys
Saint John Nb
01.1997 - 01.2002
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Education
No Degree - Graduated
Simonds High School
Saint John, NB06-1997
Skills
- Strong multitasking
- Quick learner
- Dispatch
- Team player attitude
Timeline
Taxi Dispatcher
Simonds Taxi
01.2023 - 01.2026
Store Associate
Superstore
01.2022 - 01.2023
Resident Manager
Golden Grove Apartments
03.2006 - 09.2023
Store Associate
Sobeys
01.1997 - 01.2002
No Degree - Graduated
Simonds High School