Cory Ek
Pickering,ON
Overview
4
4
years of professional experience
Work History
Resident Manager
Sterling Karamar
09.2024 - 08.2025
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
- Used Software to maintain resident database of personal information, repairs and lease agreements.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Streamlined rent collection process for increased efficiency and reduced late payments.
Senior Technician
Legoland Vaughan
11.2021 - 01.2024
- Monitored and enforced safety measures to mitigate hazards.
- Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
- Installed new systems and parts with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Diagnosed problems with Type machines by applying technical knowledge and troubleshooting skills.
- Assisted in the design and installation of advanced technology upgrades, resulting in increased productivity levels.
- Completed preventive maintenance on set schedules.
- Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
- Conducted tests of components and systems to evaluate performance and identify concerns.
Resident Manager
Sterling Karamar
01.2024 - 09.2024
- Fostered community relationships to improve resident satisfaction through Activity and Activity.
- Enhanced community atmosphere with regular communication and engagement activities for tenants.
- Improved property value through regular inspections, identifying necessary repairs and upgrades.
- Implemented preventative maintenance programs, extending the life of equipment and reducing repair costs.
- Ensured compliance with local regulations by staying current on legislation updates and implementing necessary changes within the residential complex operations.
- Evaluated and recommended improvements to property management software, optimizing its effectiveness for daily operations and reporting.
- Managed, scheduled and determined workload for Number-member property management team.
- Conducted property move-ins, move-outs and walk-through inspections.
- Organized and supervised staff, ensuring high levels of cleanliness and maintenance were consistently achieved.
- Leveraged technology to streamline administrative tasks and improve operational efficiency, allowing more time to focus on resident needs.
- Developed emergency response plans, maintaining preparedness for potential incidents or crises affecting residents or property infrastructure.
- Improved communication channels between management and residents, ensuring concerns were addressed in timely manner.
- Fostered positive living environment, organizing community events that encouraged resident interaction and sense of belonging.
- Oversaw property renovations and upgrades, enhancing value and appeal of premises.
- Maintained meticulous records of all property transactions, leases, and maintenance logs to ensure transparency and efficiency.
Education
Electronic Engineering
Yorkville University
Yorkville, None06.2016
Skills
- Property inspections
- Safety compliance
- Fair housing regulations
- Rent collection
- Building maintenance
- Yardi software
- Supply management
- Housekeeping supervision
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Customer service-focused
- Tenant relations
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Creative and adaptable
- Relationship building
- Property tours and inspections
- Microsoft office
- Maintenance
- Property showing
- Team building
- Data entry
- Task prioritization
- Self motivation
- Conflict resolution
Languages
English
Native or Bilingual
Timeline
Resident Manager
Sterling Karamar
09.2024 - 08.2025
Resident Manager
Sterling Karamar
01.2024 - 09.2024
Senior Technician
Legoland Vaughan
11.2021 - 01.2024
Electronic Engineering
Yorkville University
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