Richard Gibson
Hamilton
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Territory Manager - Sales and Service
Fuzion Flooring
Hamilton
06.2024 - Current
- Managed territory sales through strategic planning and customer engagement.
- Developed strong relationships with clients to ensure service satisfaction.
- Conducted market analysis to identify sales opportunities and trends.
Flooring Lead
Taiga Building Products
Milton
01.2017 - 06.2024
- Checked in with customers to determine satisfaction and respond to questions.
- Helped customers choose between different flooring types such as carpet, hardwood and laminate.
- Offered information about pricing, payment and delivery options.
- Stayed current on competitor sales, prices and products.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Territory Manager
Goodfellow
Campbellville
01.2012 - 01.2017
- Worked closely with existing accounts to grow market share.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Developed solid connections with customers to promote products.
- Developed and coordinated group training classes in alignment with company sales objectives.
Territory Manager
Shnier
Toronto
04.2005 - 04.2010
- Built sales forecasts and schedules to reflect desired productivity targets.
- Supported sales team members to drive growth and development.
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
Education
High School Diploma -
Delta Secondary School
Hamilton, ON06.1995
Skills
- Excellent Work Ethic
- Confident and Positive Attitude
- Reliable and Consistent
- Results-Driven
Timeline
Territory Manager - Sales and Service
Fuzion Flooring
06.2024 - Current
Flooring Lead
Taiga Building Products
01.2017 - 06.2024
Territory Manager
Goodfellow
01.2012 - 01.2017
Territory Manager
Shnier
04.2005 - 04.2010
High School Diploma -
Delta Secondary School