Richa Pruthi
Edmonton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
OBJECTIVE:
Emphasize eagerness to learn, willingness to contribute, and desire to gain valuable experience in the industry. I am looking forward to pursuing a future in supply chain management.
Overview
7
7
years of professional experience
Work History
Telesales Agent
Rogers (Together With Shaw)
07.2022 - 07.2024
- Expanded client base through targeted prospecting efforts, generating new leads for the company's different products or services such as Broadband Internet and Video cable TV.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered calls, took messages, and transferred calls to correct individuals.
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
- Solved customer challenges by offering relevant satellite products and TV services experience.
Manager
Bell Mobility
06.2020 - 07.2022
- Expedited the resolution of customer problems and complaints to maximize satisfaction
- Achieved agreed upon sales targets and outcomes within schedule
- Reached out to customer leads through cold calling.
Manager
Savoys Express
07.2019 - 07.2020
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Led and directed team members on effective methods, operations and procedures
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Managing the inventory, and the cash flow of the branch
- Creating competitive targets for employees.
Supervisor
Tim HORTONS
08.2017 - 07.2019
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience
- Effectively scheduled and allocated assigned team in alignment with operational and customer needs
- Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
Retail Sales Associate
Metalsmith Sterling
02.2018 - 02.2019
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase
- Cleaned jewelry cases each day by dusting and using glass cleaner
- Delivered exceptional customer service and supported positive brand experience.
Education
Bachelor in Business Management - Management
NAIT
12.2017
Skills
- Target Achievement
- Persuasion techniques
- Adaptability and Dependability
- Professional Communication
- Inbound and outbound calls
- Strategic Decision-Making
Languages
English
Full Professional
Timeline
Telesales Agent
Rogers (Together With Shaw)
07.2022 - 07.2024
Manager
Bell Mobility
06.2020 - 07.2022
Manager
Savoys Express
07.2019 - 07.2020
Retail Sales Associate
Metalsmith Sterling
02.2018 - 02.2019
Supervisor
Tim HORTONS
08.2017 - 07.2019
Bachelor in Business Management - Management
NAIT
Similar Profiles
Sonia ArainSonia Arain
Customer Service Advisor at HGS Canada (Rogers Together with Shaw)Customer Service Advisor at HGS Canada (Rogers Together with Shaw)
ANUSHKA SHARMAANUSHKA SHARMA
IT Technical Support Specialist at Gatestone & Co - Rogers Together With ShawIT Technical Support Specialist at Gatestone & Co - Rogers Together With Shaw
Jaskarandeep KaurJaskarandeep Kaur
Technical support representative at Rogers together with ShawTechnical support representative at Rogers together with Shaw
Richa PruthiRicha Pruthi
Telesales Agent at Rogers (Together With Shaw)Telesales Agent at Rogers (Together With Shaw)
Karwan PalaniKarwan Palani
Assistant Meat Department Manager at Overwaitea Food GroupAssistant Meat Department Manager at Overwaitea Food Group