RIA SHAH
Barrie,Canada
Summary
Highly motivated and dedicated professional with a proven track record of delivering exceptional results, optimizing operational efficiency, and driving client satisfaction. Seeking a challenging role in retirement residence management to utilize extensive skills in resident care, team leadership, and facility operations. Committed to contributing expertise to the organization\'s growth and profitability.
Overview
5
5
years of professional experience
Work History
Cook Supervisor
Royal Paan
11.2023 - Current
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
Physiotherapy Assistant
Pal Physio
09.2023 - 11.2023
- Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
- Provided hands-on assistance to patients during exercises, ensuring safety and proper technique at all times.
- Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
- Coordinated appointment schedules with patients and therapists alike, contributing to efficient clinic operations.
Administrative Assistant
Oneplus Optical
08.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Volunteer
Oak Crossing Retirement Living
05.2022 - 08.2022
- Developed and executed resident engagement programs, enhancing community spirit and wellbeing
- Coordinated move-ins, ensuring seamless transitions
- Ensured compliance with state regulations and company policies, maintaining a safe and welcoming environment
- Coordinated with facility maintenance and improving overall aesthetics and functionality
Volunteer
Chelsey Park Retirement Community
01.2022 - 04.2022
- Conducted regular assessments and evaluations to monitor resident satisfaction and service quality
- Addressed resident and family concerns promptly, fostering positive relationships and community trust
- Led daily operations for a 150-bed retirement community, ensuring high-quality care and services
Physiotherapy Assistant
Mahalaxmi Physiocare Clinic
08.2020 - 11.2021
- Assisted physiotherapists in providing treatments and exercises prescribed for patients
- Helped patients with mobility exercises, transfers, and ambulation
- Set up equipment and prepare treatment areas for patient sessions
- Monitored patients during exercises and treatments to ensure safety and proper technique
- Educated patients on the proper use of assistive devices and equipment
- Maintain accurate and detailed records of patient assessments, treatments provided, and progress notes
Volunteer Physiotherapist
Civil Hospital
10.2019 - 04.2020
- Educated patients and their families about their conditions, treatment options, and preventive care
- Worked collaboratively with other healthcare professionals, including physiotherapists, doctors, nurses, and occupational therapists
- Participated in team meetings to discuss patient progress, treatment plans, and any adjustments needed
- Conducted thorough assessments of patients' physical conditions, including mobility, strength, range of motion, and pain levels
- Provided hands-on therapeutic interventions such as exercises, manual therapy, and modalities (e.g., ultrasound, heat/cold therapy) as appropriate
Education
Post Graduate Certificate - Retirement Residence Management
Fanshawe College
London, Ontario01.2022
Bachelor of Physiotherapy -
Venus Institute of Physiotherapy
01.2019
Skills
- Strong attention to detail
- Critical thinking
- Effective time management
- Multitasking
- Microsoft Office
- Excellent communication
- Client relationship building
- Quick learner
- Flexible
- Versatile
- Great team member
- Individual contributor
Languages
English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Cook Supervisor
Royal Paan
11.2023 - Current
Physiotherapy Assistant
Pal Physio
09.2023 - 11.2023
Administrative Assistant
Oneplus Optical
08.2022 - 09.2023
Volunteer
Oak Crossing Retirement Living
05.2022 - 08.2022
Volunteer
Chelsey Park Retirement Community
01.2022 - 04.2022
Physiotherapy Assistant
Mahalaxmi Physiocare Clinic
08.2020 - 11.2021
Volunteer Physiotherapist
Civil Hospital
10.2019 - 04.2020
Bachelor of Physiotherapy -
Venus Institute of Physiotherapy
Post Graduate Certificate - Retirement Residence Management
Fanshawe College
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