Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhys Castonguay

Calgary,AB

Summary

Dynamic professional with a proven track record at multiple corporations, excelling in client relations and personalized support. Skilled in persuasion techniques and conflict resolution, I foster positive relationships and enhance satisfaction. Adept at training and mentoring, I drive engagement and improvement, ensuring a welcoming atmosphere for all clients.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Motivator

Goodlife Fitness
04.2025 - Current
  • Motivated clients to achieve fitness goals through personalized encouragement and support.
  • Adapted training approaches based on individual client needs, enhancing overall satisfaction and retention.
  • Cultivated positive relationships with clients, encouraging a welcoming atmosphere within the gym environment.
  • Facilitated open communication among team members, fostering strong working relationships and increased collaboration.

Lead Coach

Little Kickers
03.2024 - Current
  • Led training sessions for junior coaches, enhancing skill development and program delivery.
  • Developed age-appropriate curriculum to foster engagement and learning in young participants.
  • Monitored participant progress, providing tailored feedback to ensure consistent improvement.
  • Cultivated positive relationships with parents, addressing concerns and promoting program benefits.

Guest Experience Leader

McDonald's
03.2023 - 10.2023
  • Enhanced guest satisfaction through prompt resolution of inquiries and concerns.
  • Trained and mentored new team members on service standards and operational procedures.
  • Implemented feedback mechanisms to capture guest insights and improve service offerings.
  • Streamlined check-in processes, reducing wait times for guests during peak hours.

Education

BBA - Finance

Mount Royal University
Calgary
05-2028

High School Diploma -

Henry Wise Wood
Calgary
06-2024

Skills

  • Persuasion techniques
  • Adept at conflict resolution
  • Customer service
  • Active listening

Certification

  • First Aid Certification
  • Proserve Certification

Timeline

Motivator

Goodlife Fitness
04.2025 - Current

Lead Coach

Little Kickers
03.2024 - Current

Guest Experience Leader

McDonald's
03.2023 - 10.2023

BBA - Finance

Mount Royal University

High School Diploma -

Henry Wise Wood

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Rhys Castonguay