Rhys Bond
Surrey
Summary
Experienced with team leadership, fostering environment of collaboration and efficiency. Utilizes strong organizational skills to ensure smooth operations and high-quality customer service. Track record of effective communication and conflict resolution, driving team success.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
JJ Bean Coffee Roasters
10.2023 - 07.2025
- Trained, scheduled, and supervised barista workers to maintain and uphold standards
- Served customers quickly and efficiently
- Handled and resolved customer issues and complaints with professionalism
Front Desk Supervisor
The Hive Bouldering Gym
07.2021 - 09.2023
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Instructor
The Hive Bouldering Gym
05.2020 - 07.2021
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Fostered positive learning environment, encouraging students to express their ideas and questions freely.
Education
Certificate - Joinery (Cabinetmaker) Foundation
British Columbia Institute of Technology
Burnaby08-2023
Skills
- Staff motivation
- Cash handling accuracy
- Attention to detail
- Critical thinking
- Staff management
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Barista Shift Supervisor
JJ Bean Coffee Roasters
10.2023 - 07.2025
Front Desk Supervisor
The Hive Bouldering Gym
07.2021 - 09.2023
Instructor
The Hive Bouldering Gym
05.2020 - 07.2021
Certificate - Joinery (Cabinetmaker) Foundation
British Columbia Institute of Technology
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