Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhiannon Tompa

Hamilton,ON

Summary

Experienced healthcare administration professional with a strong background in optimizing operations and improving patient care. Skilled in organization, communication, and medical terminology, contributing to enhanced office efficiency and higher patient satisfaction. Proven ability to adapt and thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Medical Office Administrator

Southwest Family Health Centre
Hamilton, ON
01.2023 - 01.2025
  • Efficiently managed daily operations of a fast-paced family practice, ensuring smooth workflow.
  • Scheduled patient appointments, handled inquiries, and coordinated with medical staff for optimal patient care.
  • Delivered excellent customer service by addressing patient concerns and ensuring a welcoming office environment.

Pharmacy Technician

MedPro Health Pharmacy
Burlington, ON
09.2022 - 01.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Medical Office Administrator

Thomas Alton Medical Clinic
Burlington, ON
09.2022 - 01.2023
  • Oversee daily administrative operations, ensuring smooth and efficient workflow while providing exceptional service to patients and healthcare professionals.
  • Maintain patient records and update medical documentation, ensuring compliance with regulatory requirements for confidentiality and data security.
  • Coordinate office communications, including answering phone calls, addressing patient inquiries, and managing emails, while maintaining a high standard of professionalism.

Receptionist

Chartwell Lakeshore Retirement Residence
Burlington, ON
04.2019 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Honours Bachelor Of Science -

University of Toronto

Skills

  • Interpersonal Communication
  • Organization
  • Adaptability
  • Time Management
  • Medical Terminology
  • Problem Solving

Timeline

Medical Office Administrator

Southwest Family Health Centre
01.2023 - 01.2025

Pharmacy Technician

MedPro Health Pharmacy
09.2022 - 01.2023

Medical Office Administrator

Thomas Alton Medical Clinic
09.2022 - 01.2023

Receptionist

Chartwell Lakeshore Retirement Residence
04.2019 - 09.2022

Honours Bachelor Of Science -

University of Toronto

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Rhiannon Tompa