Harminder Matharu
Surrey
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 3 years of related experience, diligent nature and expertise in electronic records management.
Overview
13
13
years of professional experience
Work History
Medical Office Administrator
Balwin Physical Therapy
07.2025 - 09.2025
- Received, recorded and filed medical payments by check, cash, and credit card.
- Greet patients as they walk in for their appointments
- Devised appointment guidelines and schedules for 15 treatment appointments each day.
Warehouse Associate
Amazon Fulfillment Centre-YYZ1
08.2016 - 06.2024
- InBound; receive line, stow items in cubicle bins so customer can view online(rf scanner), problem solve(FBA or any vendor problem)
- OutBound; pick customer order with what appears on rf scanner
- Customer Return; process customer returns
- ICQA; simple bin count
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Helped train new employees in safe practices and warehouse procedures.
- Worked long, productive and consistent hours
- Consistently lifted materials weighing as much as 50 pounds.
Call Center Associate
Liberal
04.2019 - 09.2019
- First hand experience in customer service
- Handling both inbound and outbound calls
- Listening to and helping community members
- Increased customer satisfaction ratings by 75% by quickly and accurately solving problems.
Warehouse Associate
Lift Temp (Indigo Distribution Centre)
10.2013 - 02.2014
- Receiving and processing incoming stocks and materials
- Picking and filling orders from stock(rf scanner)
- Packing and shipping according to store order
- Organizing and retrieving stock
- Before sending box for packing, had to check if correct products were picked
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
Warehouse Associate
Capital Safety
07.2013 - 08.2013
- Worked in teams
- Assemble fall protection harness
- Once assembled stitch with heavy duty industrial machines
- Stitch shipping labels on harness
- End of shift performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 25 pounds.
Cashier
PizzaVille
01.2013 - 05.2013
- Taking orders and making sure the customer is satisfied
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Education
Dispatch Certificate -
Rai Dispatch Training
Brampton, ON07-2021
Medical Office Administration -
CIMT-College
Brampton, ON06-2015
High School Diploma -
Fletchers Meadow Secondary
Brampton, ON06-2013
Skills
- Productive/ Organized
- Valid Driving license
- Enthusiastic
- Attentive
- Fluent in English, Punjabi, and Hindi
- Microsoft Office
- Interpersonal communication
- Clinic Master / Jane Software
- Scheduling
- Healthcare or Insurance billing
- Medical records management
Languages
English
Native or Bilingual
Hindi
Limited Working
Punjabi
Native or Bilingual
Timeline
Medical Office Administrator
Balwin Physical Therapy
07.2025 - 09.2025
Call Center Associate
Liberal
04.2019 - 09.2019
Warehouse Associate
Amazon Fulfillment Centre-YYZ1
08.2016 - 06.2024
Warehouse Associate
Lift Temp (Indigo Distribution Centre)
10.2013 - 02.2014
Warehouse Associate
Capital Safety
07.2013 - 08.2013
Cashier
PizzaVille
01.2013 - 05.2013
Dispatch Certificate -
Rai Dispatch Training
Medical Office Administration -
CIMT-College
High School Diploma -
Fletchers Meadow Secondary
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