Harminder Matharu
Surrey
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 3 years of related experience, diligent nature and expertise in electronic records management.
Overview
13
13
years of professional experience
Work History
Medical Office Administrator
Balwin Physical Therapy
07.2025 - 09.2025
- Received, recorded and filed medical payments by check, cash, and credit card.
- Greet patients as they walk in for their appointments
- Devised appointment guidelines and schedules for 15 treatment appointments each day.
Warehouse Associate
Amazon Fulfillment Centre-YYZ1
08.2016 - 06.2024
- InBound; receive line, stow items in cubicle bins so customer can view online(rf scanner), problem solve(FBA or any vendor problem)
- OutBound; pick customer order with what appears on rf scanner
- Customer Return; process customer returns
- ICQA; simple bin count
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Helped train new employees in safe practices and warehouse procedures.
- Worked long, productive and consistent hours
- Consistently lifted materials weighing as much as 50 pounds.
Call Center Associate
Liberal
04.2019 - 09.2019
- First hand experience in customer service
- Handling both inbound and outbound calls
- Listening to and helping community members
- Increased customer satisfaction ratings by 75% by quickly and accurately solving problems.
Warehouse Associate
Lift Temp (Indigo Distribution Centre)
10.2013 - 02.2014
- Receiving and processing incoming stocks and materials
- Picking and filling orders from stock(rf scanner)
- Packing and shipping according to store order
- Organizing and retrieving stock
- Before sending box for packing, had to check if correct products were picked
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
Warehouse Associate
Capital Safety
07.2013 - 08.2013
- Worked in teams
- Assemble fall protection harness
- Once assembled stitch with heavy duty industrial machines
- Stitch shipping labels on harness
- End of shift performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 25 pounds.
Cashier
PizzaVille
01.2013 - 05.2013
- Taking orders and making sure the customer is satisfied
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Education
Dispatch Certificate -
Rai Dispatch Training
Brampton, ON07-2021
Medical Office Administration -
CIMT-College
Brampton, ON06-2015
High School Diploma -
Fletchers Meadow Secondary
Brampton, ON06-2013
Skills
- Productive/ Organized
- Valid Driving license
- Enthusiastic
- Attentive
- Fluent in English, Punjabi, and Hindi
- Microsoft Office
- Interpersonal communication
- Clinic Master / Jane Software
- Scheduling
- Healthcare or Insurance billing
- Medical records management
Languages
English
Native or Bilingual
Hindi
Limited Working
Punjabi
Native or Bilingual
Timeline
Medical Office Administrator
Balwin Physical Therapy
07.2025 - 09.2025
Call Center Associate
Liberal
04.2019 - 09.2019
Warehouse Associate
Amazon Fulfillment Centre-YYZ1
08.2016 - 06.2024
Warehouse Associate
Lift Temp (Indigo Distribution Centre)
10.2013 - 02.2014
Warehouse Associate
Capital Safety
07.2013 - 08.2013
Cashier
PizzaVille
01.2013 - 05.2013
Dispatch Certificate -
Rai Dispatch Training
Medical Office Administration -
CIMT-College
High School Diploma -
Fletchers Meadow Secondary
Similar Profiles
Stephanie BarrettStephanie Barrett
Rehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLCRehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLC
Abby SilerAbby Siler
Director of Virtual Health at Buffalo Rehab Group Physical Therapy and Occupational Therapy PCDirector of Virtual Health at Buffalo Rehab Group Physical Therapy and Occupational Therapy PC
Jennifer AguillardJennifer Aguillard
Owner/Therapist/Product Owner at Magic Moments Physical Therapy & Therapy ProductsOwner/Therapist/Product Owner at Magic Moments Physical Therapy & Therapy Products
Muskaan Preet KaurMuskaan Preet Kaur
Warehouse Customer Service Representative at LululemonWarehouse Customer Service Representative at Lululemon
Harkawaljit KaurHarkawaljit Kaur
Student Nurse at Mountain View ManorStudent Nurse at Mountain View Manor