Rgat Tekle
Orléans,ON
Summary
Achieved exceptional customer satisfaction at Super Cleaning Service (SCS) by implementing quality control measures and fostering strong client relationships. Specialized in office cleanings, I enhanced service delivery and equipment maintenance, significantly reducing errors. My training of new employees boosted company efficiency, demonstrating my hard skill in customer service and soft skill in team development.
Overview
4
4
years of professional experience
Work History
Cleaning Service
Super Cleaning Service (SCS)
03.2020 - 04.2024
- Polite, reliable, careful, and particular Cleaning
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
- Specializing in Office cleanings, we understand the importance of maintaining your property's condition
- Checked tools and equipment to prevent accidents and injuries.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Conducted thorough inspections of serviced equipment to identify potential issues before they escalated into costly repairs or replacements.
- Reduced errors in service delivery by implementing quality control measures that ensured adherence to industry standards.
- Suggested add-on services that would be helpful to customers and improve bottom line.
Education
High School Diploma -
Denden School
Eritrea12.1999
Skills
- Client Relationship Building
- Customer satisfaction measurement
- Customer Service
Languages
English
Professional Working
Amharic
Native or Bilingual
Tgrigna
Native or Bilingual
Timeline
Cleaning Service
Super Cleaning Service (SCS)
03.2020 - 04.2024
High School Diploma -
Denden School
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