Reza Kashizadeh

• Reached out to potential customers via telephone, email and in-person inquiries.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Decreased the admission process time by 45% with the implementation of an online admission system for agents
• Directed a team of cross-functional professionals to design and develop a new process for admission, developed policies and documented them
• Created a strategy plan for admission and defined objectives and initiatives to deploy strategy by using Balanced Score Card (BSC) methodology

Increased

• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Collaborated with sales and marketing departments to support project rollout.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
• Generated new business with marketing initiatives and strategic plans.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
• Completed and submitted monthly and yearly reports to support executive decision making.

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Surveyed clients to ascertain requirements and expectations for product.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
• Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
• Identified process inefficiencies through gap analysis and outlined sensible solutions.
• Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
• Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

• Represented company and promoted products at conferences and industry events.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Devised effective marketing, sales and other promotional initiatives.
• Collected data and performed customer needs analysis.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

• Investigated system issues and implemented resolutions to reduce downtime.
• Assessed data modeling and statistics to integrate high-level business processes with data rules.
• Collaborated with upper management to drive strategy and implement new processes.
• Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
• Improved systems with addition of new features and infrastructure.
• Optimized core processes to improve business performance and operational agility.
• Researched and adopted new technologies to add value to existing offerings.
• Defined and documented scope of projects for distribution to team.
• Organized system operating procedures to strengthen controls.
• Implemented new quality assurance and customer service standards.
• Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
• Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
• Provided training to over 50 onboarding team members in 5 years in different client`s companies.
• Created plans and communicated deadlines to complete projects on time.
• Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions.