Summary
Overview
Work History
Education
Skills
Languages
Timeline
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REYNALD AGUDERA

North Vancouver,Canada

Summary

Highly focused, reliable and with excellent leadership skills and customer service. With long experience and knowledgeable in daily activities and services around NVRC. Also, with 5 years of experience in building maintenance and custodial fields.

Building services professional with extensive experience in facility operations, maintenance, and staff supervision. Known for collaborative approach and ability to drive results while adapting to changing requirements. Knowledgeable in maintenance scheduling and emergency response, combined with commitment to team success and operational excellence.

Building services professional with extensive experience in facility operations, maintenance, and staff supervision. Known for collaborative approach and ability to drive results while adapting to changing requirements. Expertise in maintenance scheduling and emergency response, combined with commitment to team success and operational excellence.

Overview

17
17
years of professional experience

Work History

Building Services Supervisor – Day Services

North Vancouver Recreation and Culture
01.2022 - Current
  • Supervised daily operations of recreational programs, ensuring high-quality service delivery and participant satisfaction.
  • Trained and mentored staff on best practices for customer engagement and program execution.
  • Coordinated schedules and resource allocation to optimize team performance during peak activity periods.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Monitored team's performance and gave feedback when necessary.

Building Maintenance

Park and Tilford Shops and Gardens
09.2008 - 04.2018
  • Performing Janitorial and Maintenance and dealing with the merchants and patrons concerns with regards to building and garden maintenance operations.
  • Managed budgets for building maintenance projects, securing cost-effective solutions without compromising quality standards or safety protocols.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
  • Provided excellent customer service when addressing tenant concerns or requests related to building maintenance.
  • Improved overall building maintenance with regular inspection and repair of fixtures, doors, windows, and furniture.

Education

Bachelor of Science in Agriculture - Animal Science Major

Cagayan State University
Philippines
03.1998

Skills

  • Building maintenance (Painting, and minimal repairs)
  • Facility Ice arena operator ( Ice resurfacing, Ice making and line painting Regular ice plant monitoring
  • Pool operator ( regular pool chemistry)
  • Scheduling/approval of time cards
  • Regular monitoring of scheduled programs, events and rentals for proper staffing
  • Arena Ice Maker - June 22, 2025 Kelowna, BC RFABC
  • Supervisor Safety Course- April 11, 2025, Hyatt Regency, Van
  • Refrigeration Operator - CER#00007105, TSBC 2024
  • Mobile Elevating Work Platform Training Certificate- 2022
  • Fall Protection-2022
  • OFA Level 1- with AED (Industry)- 2019
  • Refrigeration Safety Awareness Certificate- 2019, TSBC
  • NVRC Customer Service Experience Certificate- 2019
  • WHMIS 2015- 2017
  • Building Service Worker Cerificate- 2016
  • Emergency Evacuation and Fire Extinguisher- 2014

Languages

English
Professional Working

Timeline

Building Services Supervisor – Day Services

North Vancouver Recreation and Culture
01.2022 - Current

Building Maintenance

Park and Tilford Shops and Gardens
09.2008 - 04.2018

Bachelor of Science in Agriculture - Animal Science Major

Cagayan State University

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REYNALD AGUDERA