Roxanne Moreno
Stockton
Summary
As a retail sales lead at Tillys, I led the sales team to surpass daily goals through strategic promotional selling and exceptional customer service, enhancing team organization and efficiency. My driven work ethic and decision-making skills significantly contributed to maintaining a positive, results-oriented work environment, achieving customer satisfaction and sales targets.
Overview
3
3
years of professional experience
Work History
Retail Sales Lead
Tillys
06.2022 - Current
- Focused on building a stronger and more organized team
- Increased and worked on making the day's sales goals by promotional selling and maintaining attentive service to all customers
- Prepping as in last minute clean ups, online orders, paperwork, opening and maintaining the correct balance on all registers to get the store ready for opening
- Closing as in counting registers, banking, and maintaining a clean environment throughout the store for the next opening day
- Provided satisfactory solutions to customers to keep them satisfied and helped my employees if they had any trouble
- Kept and maintain a happy, positive work environment for all employees
Education
High School Diploma -
Bear Creek High School
Stockton, CA05-2024
Skills
- Driven work ethic
- Customer engagement and satisfaction
- Detail oriented and multi-tasker
- Sales team leadership
- Sales target achievement
- Decision-making and problem solving
Timeline
Retail Sales Lead
Tillys
06.2022 - Current
High School Diploma -
Bear Creek High School
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