Summary
Overview
Work History
Education
Skills
Timeline
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Reshma Elsa Reji

Greater Sudbury,ON

Summary

Passionate and tireless HR professional with 2 years of leading-edge human relations management experience for various industries. Engaging and dynamic communicator devoted to building skilled and productive workforces resulting in unprecedented company success. Revitalizes performance management systems and staff training operations with keen focus on deploying technical advances to transform HR systems.

Overview

3
3
years of professional experience

Work History

Store Associate/Cashier (Part Time)

Winners & Homesense
Greater Sudbury, ON
11.2021 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Helped to cash out customers as quickly and accurately as possible
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier (Seasonal)

Lowes
Greater Sudbury, ON
05.2022 - 08.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Performed cash, card and check transactions to complete customer purchases.

HR Business Development Executive

Metclouds Technologies
Kochi, India
08.2020 - 08.2021
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Research on organizations and individuals online (especially on social media) to identify new leads and potential new markets
  • Hired around 10 candidates in a month for a cloud based project.
  • Managed employee grievances
  • Keep prospective client database updated
    Make cold calls, direct mails or social media engagements for new business leads
  • Support in writing new business proposals and company policies
  • Maintain knowledge of all product and service offerings of the company
  • Arrange meetings for senior management with prospective clients
  • Preparing forms and format for managing operation and ISO related.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Business Coordinator

Palnar Transmedia
03.2019 - 04.2020
  • End to end recruitment process which includes sourcing, interview scheduling, follow-ups, on boarding
  • Screening of resumes with various portals such as Naukri, LinkedIn, Indeed.
  • Identifying staffing requirements and Coordinating with hiring managers
  • Content writing for online platforms such as Facebook, Linkedin.
  • Generating employee reports for appraisal
  • Experience in conducting campus drive
  • Attendance management with SMART OFFICE
  • Organizing employee engagement programs
  • Checking and updating on project-based tasks to employees, streamlining daily progress and efficiency
  • Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team
  • Creating a project schedule, with milestones, due dates and estimates
  • Researching organizations and individuals online to identify new leads and potential new markets
  • Contacting potential clients via email or phone to establish rapport and set up meetings
  • Closed positions with end to end recruitment process within one month of taking up the role
  • Facilitated communication with clients and team members to improve business strategy and operation.
  • Generated proposals with Word and Powerpoint by aggregating input from business development team.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Coached new employees on administrative procedures, company policies and performance standards.

Education

Graduate Certificate - Business Analytics

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
06.2022

MBA - HR and Marketing

Marian International Institute of Management
Kerala, India
2019

B.A - English Language And Literature

C.M.S College
Kerala, India
2017

XII - Computer Science With Maths

St. John The Baptists CBSE School & Junior College
2014

Skills

  • Human Resources Management Systems
  • Talent Acquisition
  • Online Job Boards
  • In-Person and Telephone Interviewing
  • BI Tool and System Design
  • Statistical Analysis
  • Database Programming and SQL
  • Data Analysis
  • Data Visualization and Presentations
  • Stockroom Management
  • Sales and Promotions
  • Merchandising and Display

Timeline

Cashier (Seasonal)

Lowes
05.2022 - 08.2022

Store Associate/Cashier (Part Time)

Winners & Homesense
11.2021 - Current

HR Business Development Executive

Metclouds Technologies
08.2020 - 08.2021

Business Coordinator

Palnar Transmedia
03.2019 - 04.2020

Graduate Certificate - Business Analytics

Cambrian College of Applied Arts And Technology

MBA - HR and Marketing

Marian International Institute of Management

B.A - English Language And Literature

C.M.S College

XII - Computer Science With Maths

St. John The Baptists CBSE School & Junior College
Reshma Elsa Reji