Renjitha Krishna Prabhu
Kitchener-Waterloo,ON
Summary
Experienced Bank Clerk with expertise in customer service, transactions, and account management. Currently serving as a Compliance Lead, further strengthening skills in regulatory compliance and risk management.
Overview
9
9
years of professional experience
Work History
Compliance Team Lead
Walmart Canada
Kitchener, ON
01.2024 - Current
- Contributed to creation of compliance policies and procedures for regulatory adherence.
- Facilitated compliance audits by collecting required documentation.
- Tracked regulatory updates to revise compliance protocols.
- Collaborated with team to pinpoint process improvement opportunities in compliance operations.
E-Commerce Operations Manager
Walmart Canada
Kitchener, ON
11.2020 - 12.2023
- Reduced delivery times through improved order fulfilment processes.
- Managed inventory practices to ensure optimal stock levels in diverse categories.
- Increased sales conversions by leading collaborative promotional efforts.
Bank Teller
Urban Cooperative Bank, India
Aluva, India
07.2016 - 07.2020
- Enabled seamless communication among clients, advisors, and internal teams to maintain efficient operations.
- Ensured prompt resolution of customer concerns via phone, email, and in person.
- Conducted account analysis to assist advisors in identifying growth opportunities.
- Executed financial transactions accurately for banking and investment accounts.
- Opened, maintained, and updated client files in accordance with organizational standards.
- Scheduled and coordinated appointments for advisors.
- Maintained compliance with regulatory and risk management policies.
Education
Bachelor in Commerce -
Mahatma Gandhi University
India06.2016
Skills
- Banking Operations & Transactions
- Compliance & Risk Management
- Customer Service & Relationship Management
- Account Management & Client Onboarding
- Microsoft Office Proficiency
Languages
English
Full Professional
Timeline
Compliance Team Lead
Walmart Canada
01.2024 - Current
E-Commerce Operations Manager
Walmart Canada
11.2020 - 12.2023
Bank Teller
Urban Cooperative Bank, India
07.2016 - 07.2020
Bachelor in Commerce -
Mahatma Gandhi University