RENEE QUAYE
Brampton,ON
Summary
A Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Certification
Work History
General Labourer - COPACK
Day Cooler - Transport Robert (1973) LTÉE
Mississauga, ON
07.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
General Laborer
COPACK, Sherway Warehousing
Mississauga, ON
02 2024 - 06.2024
- Repackaging items into boxes
- Arranging completed boxes onto skids
- Wrapping skids with shrink wrap
- Maintaining cleanliness once tasks are completed
- Labelling bottles and moving boxes
- Demonstrated strong work ethic
- Completing physically demanding tasks under varying conditions.
Marketing Coordinator / Customer Service Executive
SUN ELECTRONICS LIMITED, HISENSE
Accra-Ghana
11 2019 - 01.2024
- Maintain Strict confidentiality of sensitive information
- Generate reports summarizing weekly, monthly and quarterly results of marketing efforts
- Implemented creative campaigns across multiple channels to increase brand awareness
- Write and edit promotional advertisement for media houses
- Identify and propose internal and external ideas and initiatives to help promote general awarenessof the company’s brand
- Manage point of sale processes
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Manage large amount of inbound and outbound calls in timely manner.
National Service / Industrial Internship
The Royal Bank
Accra - Ghana
06 2015 - 07 2017
- Providing exceptional customer service through phone, email, and chat support channels
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solvingstrategies
- Maintained a high level of product knowledge to effectively assist customers with accurate informationand recommendations
- Excessive floor managing and cross selling activity
- Revived dormant accounts by contacting bank customers whose accounts are inactive.
Education
Bachelor Of Science - Marketing
University of Professional Studies
05.2016
West Africa Senior High - Business
Accra Girls Senior High School
05.2012
Skills
- Strong leadership qualities with a positive 'can do' mentality
- Excellent team player
- Time management Skills
- Excellent verbal and written communication skills
- Computer literacy in Microsoft Word, Microsoft Excel and Microsoft Power Point
Certification
- Certified Customer Service Professional
- CPR, AED and First Aid certificate
Timeline
General Labourer - COPACK
Day Cooler - Transport Robert (1973) LTÉE
07.2024 - Current
General Laborer
COPACK, Sherway Warehousing
02 2024 - 06.2024
Marketing Coordinator / Customer Service Executive
SUN ELECTRONICS LIMITED, HISENSE
11 2019 - 01.2024
National Service / Industrial Internship
The Royal Bank
06 2015 - 07 2017
Bachelor Of Science - Marketing
University of Professional Studies
West Africa Senior High - Business
Accra Girls Senior High School
- Certified Customer Service Professional
- CPR, AED and First Aid certificate